Admin/Receptionist

Do you thrive on connecting people with opportunities and keeping the hiring process running like clockwork? Do you have a knack for juggling details, scheduling interviews, and making every candidate feel valued and welcomed? Are you ready to turn your people skills into a key support role that keeps hiring fast, friendly, and flawless?  

 If you answered yes to any of the questions above, then we need you as our Admin/Receptionist! See the details of the position below.  

 The Pond Guy / Airmax, Inc. is the leading manufacturer and distributor of pond, lake, and water garden products including aeration systems, fountains, and water treatments to a nationwide network of end-users and Airmax dealers. Watch now to learn more about The Pond Guy: https://qrcodes.pro/sIkmTV.  

  Job Description:  

Our Admin/Receptionist is a key player in shaping the first impression of The Pond Guy. You’ll be at the heart of our HR team, connecting talented people with incredible opportunities and ensuring every candidate feels welcomed, informed, and valued. There’s a family dynamic here that extends beyond our employees to every applicant we meet, and we take pride in providing an exceptional hiring experience that reflects the quality and care our company is known for.  

 Here are some examples of the actual work your day would include.  

•  Serve as a friendly, professional first point of contact for visitors and employees
• Maintain applicant tracking systems, review resumes, and coordinate/schedule interviews across multiple departments with precision and professionalism
• Communicate with candidates via phone, text, email, and in person, creating a smooth, friendly, and responsive hiring experience from start to finish
• Support the growth of the talent pool through postings, job boards, hiring events/job fairs, and employee referral programs 
• Conduct active candidate sourcing through social media recruiting and recruitment marketing
• Track and share recruitment analytics and hiring metrics to keep the team informed and aligned on goals
• Collaborate closely with outbound recruiters to continuously refine and improve hiring strategies
• Conduct background and reference checks electronically
• Partner with HR and hiring managers to welcome new hires, prepare workstations, and provide training materials or welcome kits
• Update the company intranet and send out internal communications
• Manage employee access cards, safety signage, and OSHA compliance documentation
• Create and refine department procedures to support internal recruiting and retention strategies
• Support employee growth through coordination of training sessions utilizing the learning management system (LMS)
• Assist other departments with meetings, events, and ad-hoc projects that support company goals and culture

Don’t know about ponds? That’s ok! You’ll be trained to be proficient in your job. We utilize an interactive combination of hands-on and visual training to ensure everyone has a complete understanding of The Pond Guy’s proactive approach to pond management.  

Job Requirements  

To be successful in this role, you need to have a certain amount of knowledge and skills:  

•  3–5 years of experience in an office environment with proven proficiency in a variety of computer software and systems
• Experience with recruiting, interviewing, and hiring a plus
• Knowledge or usage of ATS (Applicant Tracking Systems) and HRIS (Human Resource Information Systems) a plus
• Excellent written and verbal communication skills 
• Proficient computer knowledge in Microsoft Office 

This position requires manual dexterity for typing, sitting at a desk, and looking at a computer screen/typing for long periods of time. In addition, portions of the training require Hiring Support to shadow other departments that may require physical activity, including lifting 25-35 pounds and standing for long periods.    

We’re looking for a Admin/Receptionist with an upbeat attitude and a solution-first mindset because “can’t” and “impossible” just aren’t in your vocabulary. You’re quick to learn, eager to master new processes, and thrive on keeping things organized and running smoothly. With your exceptional communication and customer service skills, you’ll help create an outstanding experience for every candidate and team member you support.    

Availability  

This on-site position is located at our headquarters, 15425 Chets Way, Armada, MI 48005. You must be available to work between the hours of 8 a.m. and 5 p.m., Monday – Friday, with the occasional evening or Saturday for hiring events that must be done outside of regular business hours.  

Compensation 

This is a full-time hourly position starting at $21-$23 per hour. For full-time permanent employees, benefits include: 

• Blue Cross Blue Shield Healthcare   
• Blue Cross Blue Shield Dental Insurance   
• Blue Cross Blue Shield Vision Insurance   
• Short-term Disability Insurance   
• Long-term Disability Insurance   
• Accident Insurance   
• Critical Illness Insurance   
• Life Insurance   
• Paid Time Off   
• Holiday pay effective immediately (8 holidays recognized)   
• 401 (k)with employer 4% match and revenue sharing   
• Employee Referral program 
• Additional Training Programs: Career Development and Department Shadows   

Company Overview  

TPG, Inc. is a growing company with over 160 employees. We are a manufacturing company for pond, lake, and water garden supplies with customers in all 50 states, servicing both wholesale and end-users. We have customers with large ponds used for swimming, fishing, and ice skating, and customers with decorative water gardens containing Koi, waterfalls, and plants. Our mission is to help the world enjoy ponds by being passionate, knowledgeable, and providing innovative solutions.  

 TPG, Inc. is not just a team, we’re a tribe that is ongoing and more like a family.  We have fun, pursue our goals, and help each other grow. Becoming part of TPG, Inc. means more than getting a job; it’s a career move. We will give you the support you need to grow with us.  

 Company Divisions  

TPG, Inc. encompasses a family of businesses to support customers in all pond aspects.   

Airmax, Inc. – business-to-business and manufacturing. airmaxeco.com    

The Pond Guy, Inc. – direct-to-consumer. thepondguy.com   

The Pond Guy, Inc. – local services division. weknowponds.com   

How To Apply For This Position  

Step 1: Submit Your Resume.  

Step 2: If selected for further review, you will receive a request to take a ten-minute survey. Please complete the survey within three days of receipt.  

Step 3: If selected for further review, you will be contacted for an interview.  

The Pond Guy, Inc. prides itself on the quality of its employees, and as such, candidates who receive a job offer will be required to successfully pass a drug/toxins test and background check.