Surgical Coordinator

Advanced Reconstructive Surgery Alliance (ARSA) and its affiliates TPSC, SMM and TCOPS are the largest Plastic Surgery medical practice in the country. Our expanding team of top tier physicians, coupled with our continued medical advancements, allows us to offer patients extraordinary clinical services with 5-star experience. We have a bold vision with a desire to revolutionize the industry; meeting patient needs while favorably transforming their lives. Common across the enterprise is not only the commitment to providing safe patient care, but to employee satisfaction and growth opportunities. It is a culture of teamwork, respect and appreciation for all employees—whether caring for patients directly or working in a support role.

SMM is seeking a Surgical Coordinator to join our team.

Key Responsibilities: Be the Anchor of the Surgical Journey

• Flexible & Mobile: Willingness to travel between office locations and adapt to a flexible schedule based on physician's locations.
• Patient Engagement: Meet with patients in person, over the phone, or via telehealth to guide them through their surgical process.
• Procedure Planning: Clearly explain surgical procedures, insurance benefits, authorization requirements, and policy guidelines to patients.
• Surgical Scheduling: Coordinate surgery dates based on physician availability and operating room schedules. Communicate with hospitals and imaging departments to secure appointments and send necessary documentation.
• Pre/Post-Op Coordination: Schedule all pre- and post-operative visits with physicians, PAs, or nurses to ensure continuity of care.
• Collaborative Case Management: Coordinate co-surgical cases with referring physician offices and maintain open lines of communication.
• Patient Communication: Respond promptly to patient calls and emails, providing timely updates and support.
• Financial Coordination: Collect applicable fees prior to surgery and ensure patients are informed about their financial responsibilities.
• EMR Documentation: Maintain accurate and detailed records of all patient interactions and updates in the electronic medical record system.
• Schedule Optimization: Review and adjust physician schedules to maximize efficiency and patient access.
• Administrative Support: Enter and update templates for office hours, on-call schedules, and meetings. Schedule internal meetings as needed.
• Care Team Communication: Send consultation and post-op notes to referring providers to ensure coordinated care.
• Insurance Management: Initiate and follow up on insurance authorizations, verify eligibility, and communicate financial details to patients.

What We’re Looking For in Our Ideal Surgical Coordinator:

• Compassionate & Patient-Focused: You bring warmth, empathy, and a supportive presence to every patient interaction, guiding them with care throughout their treatment journey.
• Exceptional Communicator: You’re confident and professional when engaging with physicians, patients, and colleagues, ensuring clarity and collaboration across all touchpoints.
• Detail-Oriented & Organized: You thrive on precision and structure, knowing that the smallest details can make the biggest difference in patient care.
• Team Player Across Departments: You work seamlessly with front desk staff, the customer care team, billing, nursing, and credentialing—because great care is a team effort.
• Flexible & Reliable: Whether it’s jumping in at the front desk, assisting with calls, or supporting the back office during busy times, you’re ready to lend a hand wherever needed.

Compensation & Benefits:

• Pay Range: $24-$26 an hour

the starting rate within this range for this role varies depending on a number of factors, including a candidate’s qualifications, skills, competencies, experience, and location.

• Medical, Dental, Vision, Life, HSA and Long-Term Disability insurance
• 401k and Profit sharing
• Paid Time Off
• Mileage Reimbursement
• Contribution to Health Benefits
• Company Discounts on Products & Services

Job Type: Full-time

IND2

Job Type: Full-time

Pay: $24.00 - $26.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience:

• Surgical scheduling: 3 years (Required)

Ability to Commute:

• Linwood, NJ 08221 (Required)

Work Location: In person

Salary : $24 - $26