Demo

Scheduling Admin

The Planet Group
Concord, MA Contractor
POSTED ON 5/27/2026
AVAILABLE BEFORE 12/17/2026

The Scheduling Admin supports service operations by coordinating scheduling, communication, and execution between field service, customer care, technical support, and leadership teams.  Focus is to deliver a seamless customer experience.

Responsibilities
?Scheduling & Coordination
  • Manage field service engineer schedules, dispatching, and service appointments
  • Balance workload and align resources to operational priorities
?Cross-Functional Collaboration
  • Partner with Service Managers, Technical Support, Customer Care, and Operations
  • Support escalations, urgent requests, and shifting priorities
?Customer Communication
  • Provide timely updates on service visits, timelines, and changes
  • Maintain a professional, customer-focused approach
?Operations & Administration
  • Support service orders, documentation, and scheduling systems
  • Maintain accurate records and tracking
? Qualifications & Experience
  • 3 years in scheduling, coordination, or service operations
  • Experience working in a manufacturing, technical service, or advanced technology environment strongly preferred
  • Excellent communication skills and cross-functional collaboration
  • Pay is $23-28/hr




#AFHR

Salary : $23 - $28

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