What are the responsibilities and job description for the Administrative Assistant position at The Planet Group?
Job Description:
We are seeking an experienced Administrative Assistant. This is a front desk-focused role responsible for providing excellent patient service while ensuring the smooth day-to-day operation of the office.
Must have: 2 years of front desk/ reception experience
Key Responsibilities
- Greet and check in patients in a professional and friendly manner.
- Answer and direct incoming phone calls.
- Schedule, reschedule, and confirm patient appointments.
- Verify patient demographics and insurance information.
- Register patients and maintain accurate electronic medical records.
- Process patient paperwork and obtain required documentation.
- Coordinate with clinical staff to ensure efficient patient flow.
- Respond to patient inquiries and provide exceptional customer service.
- Perform general administrative and front desk duties as assigned.
Salary : $20 - $23