Sales and Marketing Assistant

*Perks and Benefits*

• Earn up to 1% wage increase every quarter
• 401K Retirement Plan with Safe Harbor matching contribution
• Length of Service Bonus Program of up to $5,000
• Employee Referral Bonus of up to $1,000
• Access to earned wages prior to payday
• Generous PTO Plan
• Career Development
• An employee engaged scheduling system
• Affordable Medical, Dental, Vision, Supplemental Benefits
• Sinceri Senior Living Discount Marketplace
• Walking Spree rewards for healthy habits

Purpose:

To work effectively with residents and families to ensure a smooth transition during move-in into the community.  To enhance census development and increase private pay referral base.

Minimum Eligibility Requirements:

• Direct sales experience with demonstrated results.
• Experience in a retirement, nursing home, or assisted living industry.
• Organized team player with the ability to multi-task in a team environment.
• Proven skills to work independently.  Be self motivated and goal-directed.
• Excellent interpersonal skills.
• Excellent written communication skills.
• Must be capable of maintaining regular, reliable attendance.
• Computer literacy.

Essential Functions:

• Provide tours and education to visitors as a back-up to the community resource director.
• Assist in lead management and follow-up.
• Coordinate move-in with resident and or family by ensuring the room is ready and paperwork is completed accordingly.
• Communicate move-in info to staff electronically (i.e. COVR, email) and postings.
• Coordinate with nursing staff to ensure timely assessments.
• Prepare reports as required.  
• Monitor and evaluate customer satisfaction.  Share results with the Administrator and staff.  Work as part of the team to develop appropriate plans to continually improve satisfaction levels.
• Serve as a member of the marketing team whose purpose is to improve occupancy and enhance resident and community relations.  Attend weekly meetings; assist in implementation of quarterly marketing plan, monitor budgets and track results.
• Assist with follow up activities as assigned.

Assist Customer Service

• Assist the Administrator in ensuring that all employees are providing excellent customer service to internal and external customers.

Other

• Follow & communicate company policies and procedures.