What are the responsibilities and job description for the IT Support position at The Pines At Davidson Inc?
IT Support Analyst appreciated for what you do, all on a beautiful campus with a family atmosphere.
The Pines at Davidson is hiring an IT Support Analyst. The Pines is looking for a skilled and proactive IT Support Analyst to manage and support our organization's IT infrastructure. The ideal candidate will have a strong technical background, excellent problem-solving skills, and the ability to work independently and as part of a team.. The teamwork at The Pines and the appreciation of our residents are second to none. If you are ready to bring your skills and commitment to our beautiful setting, we would love for you to apply
Who we are
The Pines at Davidson is a premier continuing care retirement community serving seniors who are living their lives in a supportive and comprehensive residential and healthcare setting. From our fitness room with a heated swimming pool to our social activities to our multiple dining options for residents, The Pines is a place where you will be proud to work alongside our many dedicated top-of-the-industry team members. We offer a comprehensive benefits package, including health insurance, paid time off, and more for full-time team members.
Who you are
Key Responsibilities:
- Technical Support: Provide technical support to team members, troubleshooting hardware and software issues promptly for issues and projects.
- Network Management: Collaborate with existing and future vendors on the installation, configuration, and maintenance of network hardware and software for corporate issues and projects.
- System Administration: Work with existing and future vendors to manage and maintain servers, storage, and backup systems to ensure optimal performance and security.
- Security Management: Implement and monitor security measures to protect data and systems from cyber threats.
- Software Management: Coordinate with existing and future vendors on Install, update, and management of software applications and licenses.
- Documentation: Maintain accurate records of IT assets, configurations, and procedures.
Qualifications:
- Education: Associates or Bachelor's degree in Information Technology, Computer Science, or a related field; relevant certifications (e.g., CompTIA Network , Microsoft Certifications) preferred.
- Experience: Proven experience as an IT Support Analyst in a similar role.
- Skills: Strong knowledge of network and system administration, cybersecurity, and IT infrastructure; excellent problem-solving and communication skills.
- Attributes: Detail-oriented, proactive, and able to manage multiple tasks efficiently; strong organizational and time-management skills.
Benefits:
- Competitive salary and benefits package
- Opportunities for professional development and growth
- Supportive and collaborative work environment
Qualifications