Assistant Property Manager

We are seeking an organized, motivated, and service-driven Assistant Property Manager to support the day-to-day operations of our community. This role works closely with the Property Manager to ensure smooth administrative functions, strong resident relations, and efficient property operations. The ideal candidate is detail-oriented, professional, and skilled in communication, problem solving, and time management.

What You’ll Do

• Lead daily front-office operations: greet residents and visitors, manage inquiries, and maintain a welcoming lobby with timely triage and follow-up.
• Support leasing lifecycle: conduct tours as needed, process applications, prepare leases and renewals, coordinate move-ins/move-outs, and issue compliant notices.
• Drive resident satisfaction: resolve questions and concerns with empathy, ensure prompt updates, and maintain thorough CRM notes and documentation.
• Oversee administrative accuracy: maintain complete, audit-ready resident files; prepare reports; post notices; and manage correspondence on time and error-free.
• Coordinate maintenance and vendors: create and track work orders, schedule vendors, follow up on SLAs, and reduce cycle times through better handoffs.
• Support property accounting basics: assist with rent postings, deposits, delinquencies, payment plans, and reconciliations in alignment with policy.
• Ensure compliance: uphold Fair Housing and state/local landlord-tenant laws; follow company SOPs for leasing, notices, records, privacy, and safety.
• Improve operations: identify bottlenecks, document and implement process improvements, and maintain accurate trackers and dashboards.
• Partner with the Property Manager: handle routine decisions independently; escalate critical issues promptly with clear documentation and rationale.

What You’ll Bring

• 2 year of residential or multifamily property management, leasing, or hospitality experience.
• Customer service mindset with strong resident relationship and service recovery skills.
• Excellent written and verbal communication; empathetic, clear, and complete follow-through.
• Proficiency with property management systems (Yardi, Entrata, AppFolio, or similar) and productivity tools (email/calendar, spreadsheets, task boards).
• Demonstrated prioritization, time management, and organization skills under peak workloads.
• Meticulous attention to detail, documentation rigor, and data integrity habits.
• Working knowledge of Fair Housing and basic landlord-tenant compliance, with a commitment to equitable treatment.
• Problem-solving mindset using structured methods to diagnose, resolve, and prevent recurrences.
• Professional judgment and collaboration skills—know when to run with it and when to escalate.

Preferred (nice-to-have, not required):

• Experience coordinating vendors, maintenance, work orders, and resident renewals.
• Comfort with basic property accounting concepts (ledgers, posting, reconciliation).
• High school diploma or equivalent; additional education or certifications in property management are a plus.
• Multilingual skills are a plus and welcomed.

Job Types: Full-time, Part-time, Temporary

Pay: $19.00 - $20.00 per hour

Expected hours: 20 – 40 per week

Benefits:

• Health insurance

Work Location: On the road

Salary : $19 - $20