Executive Assistant - Arlington HQ

Role: Executive Assistant

Reports to: Chief Executive Officer (CEO) and Chief Operating Officer (COO)

Program: 9001-Management & General

Department: Admin

Location: Arlington Administration - 2116 Arlington Ave., Suite 100, Los Angeles, CA 90018

Setting: 100% Onsite

Schedule: Monday - Friday, 8:00am - 4:30pm

Status: Full-time/Non-Exempt/Non-Management

Benefits: Medical, Vision, Dental, Life Insurance, 403(b) Retirement plan, Employee Assistance Program (EAP), etc.

Openings: 1

Job Description Summary:

The Executive Assistant is responsible for providing professional administrative support to the Chief Executive Officer (CEO), Chief Administrative Officer (CAO), and Chief Operating Officer (COO), as well as the Board of Directors of The People Concern. The Executive Assistant ensures organized, efficient and professional operations and possesses the necessary skills to work effectively with senior leadership, staff, donors, and Board members.

Job Description Essential Duties and Responsibilities:

• Provide administrative support to the CEO, including but not limited to answering phones, detailed calendar management, expense report management, mail processing, invitation coordination, and travel coordination.
• Coordinate meetings, including scheduling, attendee management, materials preparation, and room set-up for multiple Executive Leadership Team members and Senior staff.
• Ensure Executive Conference Room remains straightened, clean, and stocked.
• Edit Board of Directors meeting minutes accurately and in a timely manner, send Board meeting reminders and packets and respond to Board members’ requests for information.
• Provide administrative support to the CAO and COO as needed, including but not limited to mail processing, phone screening, meeting scheduling, note taking and project management.
• Assist with special projects and general office tasks as needed or assigned.
  
  

Job Description Qualifications:

• Bachelor’s degree or equivalent combination of education and experience
• Minimum three (3) years’ experience working in Executive Administrative roles
• Advanced Microsoft Office suite and Zoom skills.
• Demonstrated client service orientation, with a positive attitude; exhibit a calm nature when encountered with customer service matters and client grievances; ability to appropriately represent Executive Management Team members with clear and professional communication
• Exhibit a high degree of professionalism, good judgement, tact, and diplomacy; able to maintain strict confidentiality
• Able to be precise, thorough, detail oriented, with excellent time management and organizational skills
• Reliable and consistent, able to self-start, work independently and achieve high standards to meet multiple deadlines, while also working effectively with others in a team-oriented environment
• Excellent communicator, including writing, speaking, editing, proofreading and computer skills, with excellent critical thinking and problem-solving skills.
• Strong calendaring, organizational and document management skills
• Able to develop and maintain strong relationships with management, staff, donors, Board of Directors and other stakeholders
  
  

Job Description Preferred Qualifications:

• Bilingual Spanish speaking
• Minimum typing speed of 30 WPM
  
  

Job Description Work Environment:

• Primarily indoor office environment
• Regularly required to sit, stand, bend and occasionally lift or carry up to 15 pounds
• May necessitate working in busy and loud environments
• May be exposed to elements like cold, heat, dust, noise, and odor
• May need to bend, stoop, twist, and sit throughout the day
  
  

EXPECTED BEHAVIORS OF ALL STAFF

• Act as a role model
• Demonstrate a sense of responsibility
• Continuously learn and improve
• Acknowledge your own areas of improvement
• Hear and provide honest, specific and direct feedback
• Create an environment where everyone is welcomed valued and respected
• Collaborate
  
  

Equal Opportunity Employer

The People Concern is an equal opportunity employer dedicated to non-discrimination in employment. We select the most qualified individual for the job based on job-related qualifications regardless of race, color, age, sex, religion, national origin, disability, ancestry, marital status, credit history, sexual orientation, arrest and court record, genetic information, veteran status or any other status protected by federal, state or other applicable laws.  

About The People Concern

The People Concern empowers the most vulnerable among us to rebuild their lives. One of Los Angeles County’s largest social services agencies, The People Concern was formed in 2016 in a merger of two trusted social service organizations based in Los Angeles County, OPCC and Lamp Community. Informed by more than fifty-eight years of work in the community, The People Concern is a leading provider of, and advocate for, evidence-based solutions to the multi-faceted challenges inherent in homelessness and domestic violence.

With compassion and profound respect for those we serve, we provide a fully integrated system of care – including outreach, interim housing, mental and medical health care, substance abuse services, domestic violence services, life skills & wellness programs, and permanent supportive housing – tailored to the unique needs of homeless individuals, survivors of domestic violence, challenged youth, and others who have nowhere else to turn.

The People Concern’s model of integrated and comprehensive care empowers our participants to navigate the multi-faceted obstacles in their lives, become their best selves, and ultimately, connect with and contribute to their communities.

Benefits & Perks

• Medical Insurance
• Vision Insurance
• Dental Insurance
• Retirement Planning (403b) & Matching
• Paid Holidays
• Paid Vacation Days
• Paid Sick Days
• Employee Assistance Plans (EAP)
• TELUS Health
• Flexible Spending Account (FSA)
• Basic Life / Accidental Death & Dismemberment (AD&D)
• Voluntary Short- and Long-Term Disability
• Voluntary Pet Insurance
• Corporate Discounts: Discounts on Hotels, Theme Parks, Concerts, Movies, Restaurants & More
• The People Concern University & Certificates