What are the responsibilities and job description for the Police Dispatcher Recorder PT position at The Pennsylvania State University?
- CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday.
- CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday.
- If you are NOT a current employee or student, please click "Apply" and complete the application process for external applicants.
Approval of remote and hybrid work is not guaranteed regardless of work location.For additional information on remote work at Penn State, seeNotice to Out of State Applicants.
JOB DESCRIPTION AND POSITION REQUIREMENTS
University Police and Public Safety will be accepting applications for the position of part-time Police Dispatcher/Recorder. Under the direction of the Operations Center Manager, the dispatcher/recorder will provide police communications and dispatching, maintain police files and records, and perform a wide variety of complex clerical duties requiring specialized knowledge in the police field. This successful candidate must be able to perform multi-tasking work involving answering emergency and non-emergency telephone calls and answering multiple calls at the same time; make decisions on incidents, emergencies, etc.; determine if ambulance is needed and make decisions on appropriate action for fires. Receive, evaluate, prioritize and disseminate district wide calls for assistance/service from employees, students, other law enforcement agencies and the public through voice radio and police assistance telephone; maintain two-way communication with police units; dispatch cars and personnel, maintain required records, maintain and update department computer systems. Question all complaints and obtain all available pertinent information needed to take further action; relay information to facilitate apprehension of offenders of crimes in progress; relay instructions to callers in need of immediate assistance; call out additional officers and appropriate University personnel as needed.
The applicant is required to comprehend policies, manuals, visual displays, forms, reports and must be able to effectively read and provide map location information to field personnel. Typically requires an applied trades training and three years of experience or an equivalent combination of education and experience. Applicant needs excellent oral communication skills and effective decision-making skills along with exceptional computer and typing skills, with minimal errors, to produce various reports and other data entry into the Computer Aided Dispatching (CAD) computer system for processing police, fire and medical calls. Experience with CAD software and experience with two-way radio communications is recommended. Up to 8 - 20 hours per week and all work is performed on shifts including weekdays, evenings, weekend, and holidays.
A fingerprint background check will be required to work within the Police facility in addition to standard background checks.
BACKGROUND CHECKS/CLEARANCES
Employment with the University will require successful completion of background check(s) in accordance with University policies.CAMPUS SECURITY CRIME STATISTICS
Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here.
EEO IS THE LAW
Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473.
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Penn State is an equal opportunity, affirmative action employer, and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473.