What are the responsibilities and job description for the Technology Repair Representative - Work Location: Midland, PA position at The Pennsylvania Cyber Charter School?
Posted Mar 23, 2026
DEPARTMENT: Technology
JOB TITLE: Technology Repair Representative
CLASSIFICATION: Non-Exempt
REPORTS TO: Technology Repair Supervisor
JOB GOAL: The primary purpose of this position is to assure that all student needs are met regarding hardware troubleshooting, repair, re-imaging, and warehousing of components.
MINIMUM QUALIFICATIONS:
ESSENTIAL DUTIES AND RESPONSIBILITIES:
DEPARTMENT: Technology
JOB TITLE: Technology Repair Representative
CLASSIFICATION: Non-Exempt
REPORTS TO: Technology Repair Supervisor
JOB GOAL: The primary purpose of this position is to assure that all student needs are met regarding hardware troubleshooting, repair, re-imaging, and warehousing of components.
MINIMUM QUALIFICATIONS:
- High School Diploma or GED
- Basic understanding of PC hardware and printer troubleshooting and repair.
- Knowledge of Microsoft Windows Operating Systems
- Knowledge of workplace productivity suites, such as Microsoft Office
- Basic understanding of PC networking and dial-up communications
- Child Abuse Clearance; Pennsylvania State Police Criminal Record Check and Federal Bureau of Investigation (FBI) Clearance
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Repair and/or re-image computer equipment
- Update computer images
- Troubleshoot software related issues.
- Install hardware.
- Install software and operating system updates/patches.
- Clean internal and external computer components
- Log all computer repairs and maintenance in appropriate system.
- Perform any additional duties as deemed necessary by the Technology Repair Supervisor and/or Director of Student Technology