What are the responsibilities and job description for the Director of Food and Beverage position at The Pearl of Fort Mill?
Lavender Hills Fort Mill, dedicated Memory Care Community, is looking for a Restaurant Manager. This role is responsible for our food and beverage operations. Applicants should be proficient in menu planning, event planning and specialized diets. Responsible for overseeing exceptional customer service in the dining room.
Benefits:
- Competitive Salary
- Paid-Time Off
- Flexible Schedule ; Full-time
- Health Insurance, Dental Insurance, Vision Insurance
- Short-Term/Long-Term Disability Insurance; Variety of Supplemental Insurances Available
- Free Life Insurance
- Career Growth Opportunities
- Tuition Reimbursement
- Employee Assistant Programs
- Some benefits may only be eligible to full-time team members
- Starting rates are higher depending on experience and position
Minimum eligibility requirements
- At least five (5) year prior experience in a food service department required.
- Supervisory experience a must.
- Must have compassion for and desire to work with the elderly while recognizing that the community is the residents’ home.
- Must demonstrate the ability to work responsibly as a team leader, member and as well as an individual.
- Must be honest, fair, dependable, respect confidentiality and the rights and privacy of others.
- Must be able to communicate effectively with residents, families, staff, vendors, and the general public.
- Manage budgets for multiple areas.
- Control labor cost, linen cost, miscellaneous food and beverage expenses.
- Must meet all health requirements.
- Must pass criminal background check.
- Must be able to perform duties and responsibilities (essential job functions), with or without reasonable accommodation.
- Must have Servsafe Manager Certification, as applicable.
Essential functions
- Works closely with Life Enrichment Coordinator and Sales Director for event planning.
- Strong working knowledge concerning proper food storage procedures, e.g., defrosting frozen food, cooking at required temperatures and maintenance of food at safe temperatures.
- Maintain clean work area by assigning cleaning schedules to dietary team members.
- Receives deliveries in accordance with purchase orders.
- Ability to work in a fast paced, multi-tasking environment.
- Responsible for scheduling and training team members.
- Control and monitor adequate inventory of beer, wine, liquor and food.
Customer service
- Responsible for ensuring that all team members are providing excellent customer service to internal and external customers.
- Perform job duties for residents and with team members in a courteous and professional manner.
- Take initiative to ensure resident safety and satisfaction is a priority.
- Meet and greet visitors in a friendly, helpful manner (Visitors include anyone who visits the community; specifically, current residents’ families and friends, prospective residents and their families, referral sources, vendors and regulators).
- Answer phones appropriately, according to company and community standards.
- Continuously improve resident satisfaction through compliance and menu options.
Residents’ rights
- Ensure compliance and understanding of all regulations regarding residents’ rights.
Other
- Communicates and adheres to company policies and procedures.
- The job description provides a framework for the job; other duties may be assigned as necessary.
Working conditions
- Scheduled hours; available evening and weekends for events.
- Is subject to callback during emergency conditions (e.g., severe weather, evacuation, post-disaster, etc.).
- Is subject to injury from falls, burns from equipment, odors, etc., through the workday, as well as to reactions from dust, disinfectants, and other air contaminants.
- May be subject to the handling of and exposure to hazardous chemicals.
Physical/sensory requirement
- Medium work: ability to exert 10-35 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.
- Must function independently and have flexibility, personal integrity, and the ability to work effectively with residents and staff.
