Licensed Nail Technician

The position we are filling is part-time, with evening and weekend availability required. A shift differential is available for weekend days and some evenings.

The spa provides natural nail care only, with gel polish and nail art as our only enhancements. We do not offer acrylics, hard gels, wraps, or other nail extension services.

The Pearl Day Spa Nail Technician Job Description

Our Company

We're a local growth-minded day spa that has served the greater Eugene community for over 20 years. In the chaos of modern life, we believe everyone needs someone in their corner for support. Managing our stresses, anxiety, and pain is no longer optional–it is essential. The work we do daily supports our mission of Compassionate Service to Enrich Your Life. We meet clients exactly where they are, without judgment or expectation. Everybody deserves care.

Our team of practitioners is central to what we do every day, and our goal is to ensure we operate in a positive work environment where we can all challenge each other to grow, learn, and do better every day.

Who You Are

You derive satisfaction from being of service to others through the facilitating power of positive touch. You have an existing skill set in customer service, but, more importantly, a willingness to grow, learn, and be coached toward further development.

Our Ideal Candidate

The most important factor for us when hiring is ensuring a great team fit. This means we have a mix of staff members with a spectrum of experience in their respective fields, unified by our desire to be of service to our clients and community.

You understand that long-term success in a healing profession means balancing compassionate care with professional accountability. Strong client retention, clear communication, and participation in the culture of the workplace are all part of building a sustainable practice.

Your Skillset & Responsibilities

• First and foremost, be the person you'd like to work with. You must have the desire and ability to facilitate transformative experiences for clients on a consistent basis. Whether you are answering the phones or providing services, consistently superior service is key in creating experiences that clients want to return to, again and again.
• You understand that, while this is a healing and helping industry, long-term success means being aware of industry realities such as maintaining strong client retention, meeting goals, monitoring relevant metrics, and balancing day-to-day operations with an eye toward long-term plans.
• A willingness to be an active participant. Whether it's attending meetings, writing a blog post, or problem-solving something with us, your success and satisfaction will be equally as determined by your level of participation as by our role as an employer. Teams operate as teams, not as individuals.
• You're inspired by the greater good. You recognize that nothing exists truly independently of anything else. We are a business that exists in a community. We are both supported by and give support to that community.
• You can communicate clearly and directly. Our industry is one of limited 1-on-1 interactions with other co-workers–this means recognizing the importance of communication. The greater our flow of communication, the greater our overall success.
• You aren't afraid of the uncomfortable. Discomfort means growth. Whether this manifests as a challenging conversation with a peer or supervisor, finding our edge of discomfort in a supportive environment is the path to success.
• You can admit a failure or mistake and recover quickly. Mistakes and failures happen constantly. Success should not be measured by the presence of a failure but by how quickly you can recognize what didn't work and move on to the next step.
• Inspired to perform and achieve. If goals scare you, we won't be a good match. If feedback scares you, we won't be a good match.
• Coachable. Often the biggest roadblock to our growth is our own pride. You have the ability to maintain a beginner's mindset, accepting constructive critical feedback from clients, peers, and supervisors alike.

Job Summary

Nail technicians provide nail, hand, and foot services to the clients of the spa. Nail technicians serve clients using touch, products, and implements to groom, soften, shape, and smooth the nails, cuticles, and skin of the hands and feet. This includes the application and removal of scrubs, lotions, oils, masks, polishes, stones, hot towels, and other products. Nail technicians must meticulously monitor the sanitation and care of their implements and workstations to minimize the risk of spreading any possible infectious disease.

Practitioners are expected to provide individualized care while maintaining high standards of professionalism, sanitation, documentation, and client communication.

Performance measurables include client retention and pre-booking.

Qualifications & Requirements

• Maintain current and active Oregon Board of Cosmetology license.
• Provide professional manicures and pedicures to clients that incorporate individual skills and techniques with our signature spa protocols.
• Maintain confidential and thorough SOAP notes which are to be completed in between clients or at the end of each client day. SOAP notes should include important notes and reminders for future sessions as well as the service performed that day. Including colors of polish used is a helpful service to our clients.
• Confer with clients about their histories, indications, and contraindications to apply the most effective treatments. This information should be reflected in SOAP documentation.
• It is at the professional discretion of the nail technician to deem a client fit or unfit to receive a service. If providing a service would pose a health risk or concern for either clients or staff members, a service may be rescheduled, modified, or terminated.
• Provide recommendations for future services as well as making recommendations for at-home care if applicable to maximize client satisfaction and retention. These plans and recommendations should be reflected in SOAP note documentation.
• Maintain a sanitary and organized work space at all times including sanitation of all implements and client contact surfaces between each and every client.
• Use additional aids (within your scope of practice) such as compresses, essential oils, cold packs, heat packs, etc. to promote client relaxation and well-being.
• Report issues and concerns to supervisor. This includes but is not limited to: safety concerns, items needing repair or replacement, out of stock or low inventory of supplies.
• Execute timely and regular client follow-ups via spa email.
• Excellent customer service skills. As our staff represents the spa, it is essential to present a professional, kind, service-oriented demeanor to clients at all times.
• Team Player. We are able to provide the best possible service to our clients when we can collaborate with each other as one team.
• Ability to provide clear and concise treatment notes.
• Must have knowledge of the basic nail technician duties as set forth by the state of Oregon.
• Have a basic knowledge of the spa, the services we offer, hours of operation, etc.
• Punctuality.
• Attend mandatory trainings or staff meetings.
• Communication. Timely, professional, and clear communication with clients, other staff, and supervisors is essential to the efficiency of the spa.

Physical Requirements

Nail technicians need to be able to perform quality sessions for clients throughout their full shift. This includes sitting, standing, lifting, positioning and transporting supplies up and down stairs throughout the shift.

Accommodation for Applicants

The Pearl Day Spa is committed to providing reasonable accommodations for qualified individuals with disabilities throughout the hiring process and during employment. If you require accommodation to participate in the application or interview process, please notify us so we can work with you to meet your needs.

Equal Opportunity Employer

The Pearl Day Spa is an equal opportunity employer and is committed to creating an inclusive workplace. Employment decisions are made without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other status protected by applicable law.

Disclaimer

This job description is intended to be an overview of duties within your position. It in no way states or implies that these are the only duties to be performed by any employee occupying this position.

This document does not create an employment contract, implied or otherwise, but constitutes a summary of duties for an "at-will" employment position.

Job Types: Full-time, Part-time

Pay: $22.55 - $27.54 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• On-the-job training
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Retirement plan
• Vision insurance

Compensation Package:

• Bonus opportunities
• Commission pay
• Hourly pay
• Tips

Work Location: In person

Salary : $23 - $28