What are the responsibilities and job description for the Guest Hostess position at The Peacock?
Job Summary
We are seeking a friendly and organized Host/Host to join our dynamic team in the hospitality industry. The ideal candidate will be responsible for creating a welcoming atmosphere for guests, managing reservations, and ensuring efficient seating arrangements. This role is essential in delivering exceptional guest experiences and maintaining smooth operations within the restaurant.
Responsibilities
- Greet guests warmly upon arrival and provide them with menus.
- Manage reservations and seating arrangements to optimize flow and guest satisfaction.
- Communicate effectively with guests regarding wait times and special requests.
- Assist in maintaining cleanliness and organization of the front-of-house area.
- Collaborate with servers and kitchen staff to ensure seamless service delivery.
- Handle guest inquiries and complaints with professionalism, ensuring positive guest relations.
- Utilize Aloha POS system for managing reservations and seating efficiently.
- Answer phone calls with proper etiquette, providing information about the restaurant and taking reservations as needed.
Skills
- Strong guest services skills with a focus on hospitality and customer satisfaction.
- Experience in a restaurant or hotel setting is preferred.
- Proficient in using POS systems, particularly Aloha, is a plus.
- Excellent communication skills to interact effectively with guests and team members.
- Ability to manage multiple tasks while maintaining attention to detail.
- Strong phone etiquette to handle inquiries professionally.
- A positive attitude and willingness to contribute to a team-oriented environment.
Join us as a Host/Host where your role will be pivotal in creating memorable dining experiences for our guests!
Job Types: Full-time, Part-time
Pay: From $16.00 per hour
Expected hours: 15 – 30 per week
Benefits:
- Flexible schedule
Shift:
- Evening shift
- Morning shift
Work Location: In person
Salary : $16
