Quality Manager - Lattice

Job Information

Role Purpose

The Quality Manager is responsible for establishing, maintaining, and continuously improving the Quality Management System (QMS) to ensure products and services meet customer, regulatory, and internal requirements. This role provides quality leadership across all manufacturing activities, from incoming materials through final inspection and shipping, while fostering a culture of safety, continuous improvement, and operational excellence.

Scope & Responsibilities

Key Responsibilities:

• Perform assigned duties in accordance with documented procedures, work instructions, and quality system requirements.

Quality Leadership:

• Champion quality assurance across all manufacturing and support areas, ensuring compliance with internal standards and applicable external regulations.
 • Identify quality and operational risks and implement mitigation strategies.
 • Lead cross-functional initiatives to reduce defects, improve first-pass yield, and support on-time delivery.
 • Collaborate with Engineering, Production, Supply Chain, and Manufacturing Engineering to implement effective process controls and preventive systems.

 Production Support:

• Partner with Production leadership to ensure timely delivery of compliant products.
 • Work with Manufacturing Engineering to develop, validate, and deploy tools and methods that support consistent product quality.
 • Reinforce company policies, procedures, and quality expectations on the production floor.
 • Promote accurate production and quality reporting to support traceability, costing, and performance analysis.

Document Control:

• Review, audit, and update manufacturing and quality-related documentation to ensure alignment with customer specifications, regulatory requirements, and company policies.
 • Collaborate with cross-functional teams to improve data collection tools, document control processes, and record retention practices.

Workforce Development & Leadership:

• Lead, coach, and develop Quality Assurance team members to build capability, engagement, and accountability.
 • Establish clear performance expectations and support employee development through training, feedback, and formal performance reviews.
 • Promote a safe, inclusive, and collaborative work environment aligned with company values and Lean principles.

Operational Excellence & Continuous Improvement:

• Drive Lean and continuous improvement initiatives, including standard work, visual management, and waste elimination.
 • Lead kaizen events and cross-functional improvement projects to improve quality performance and reduce cost.
 • Define, track, and report key performance indicators (KPIs) related to quality and operational effectiveness.
 • Use data-driven analysis to support decision-making and accountability.

 Work Experience & Skills

• Education:
 Bachelor’s degree in Operations Management, Engineering, or a related field preferred; equivalent experience may be considered in lieu of a degree.

• Experience:
 – Three (3) or more years of experience in a manufacturing leadership role
 – Five (5) or more years of experience in a manufacturing environment

• Skills / Knowledge:
 – Quality Management Systems (QMS) development and maintenance
 – Internal and external auditing
 – Regulatory and customer compliance requirements
 – Risk management and root cause analysis
 – Lean Manufacturing and continuous improvement methodologies
 – Proficiency with ERP/MRP systems and production reporting tools
 – Experience supporting ERP/MRP implementations or migrations preferred
 – Experience participating in or supporting Sales and Operations Planning (S&OP) processes preferred

• Personal Attributes:
 – Strong leadership, coaching, and communication skills
 – Analytical and data-driven problem-solving approach
 – Ability to influence across functions and levels of the organization
 – Commitment to quality, safety, and continuous improvement

Working Conditions & Physical Requirements (if applicable)

• Work Environment: Office and manufacturing floor environment.
• Physical or Operational Requirements: Ability to move throughout the manufacturing facility, review detailed documentation, and use standard office and production-related equipment.

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Compliance Statements

Equal Opportunity Employer

• Equal Opportunity Employer: Disability/Veteran

ITAR Requirements

• This position may include access to information that is subject to U.S. export controls. To conform to U.S. Government regulations, including the International Traffic in Arms Regulations (ITAR), the applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident of the U.S., (iii) protected individual as defined by 8 U.S.C. § 1324b(a)(3), or (iv) otherwise eligible to obtain the required authorizations from the U.S. Department of State.