What are the responsibilities and job description for the Assistant Manager position at The Paper Store?
Company Description
The Paper Store is a family-founded premium retailer offering an extensive assortment of thoughtfully curated, on-trend brands and products that bring joy, connection, and fun to contemporary suburban families. Operating over 100 locations across the Northeast, Florida, and Chicago, IL, alongside a thriving e-commerce platform, The Paper Store is more than a retailer – it’s a vibrant community. With a focus on categories such as fashion, home décor, jewelry, spa essentials, and more, the company showcases renowned brands like Ugg, Kendra Scott, Stanley, Bombas, and Free People. Committed to continually delighting customers with unique offerings and trends, The Paper Store is driven by a team of over 3,000 passionate individuals who make it their mission to create memorable shopping experiences.
Role Description
This is a full-time on-site role for an Assistant Manager located in Dedham, MA. The Assistant Manager will oversee daily store operations, support the management team, and ensure an exceptional shopping experience for customers. Responsibilities include monitoring employee performance, leading by example, driving store sales initiatives, maintaining inventory levels, and ensuring adherence to company policies. The role also involves fostering a collaborative team environment, addressing customer inquiries, and troubleshooting operational challenges as necessary.
Qualifications
- Leadership and supervisory skills, including the ability to inspire and motivate team members
- Strong customer service expertise and a proven ability to provide a positive shopping experience
- Operational skills such as inventory management, logistical organization, and adherence to company policies
- Sales-driven mindset, with experience in retail or other customer-facing roles
- Clear communication skills and the ability to handle conflicts or challenges effectively
- Proficiency with point-of-sale systems, scheduling tools, and basic administrative functions
- Flexibility to work varied shifts, including evenings, weekends, and holidays
- High school diploma or equivalent required; Bachelor’s degree in business or related field is a plus
- Ability to stand for extended periods and lift objects as needed to support operational tasks