What are the responsibilities and job description for the Food Runner/Busser position at The Pacific Club?
Food Runner - On Call (Breakfast, Lunch, or Evening Shifts)
Core Values:
The Pacific Club is more than a workplace - it’s a community. Guided by our values of Teamwork, Mutual Respect, Positive Attitude, Communication, and Lasting Impressions, we take pride in creating an environment where both our members and our employees feel valued, supported, and inspired.
Position Summary: Our Food Runner/Busser ensures prompt and polite service to our members and guests. Serves as the liaison between the kitchen and servers. Carries food trays to appropriate tables and serves food to guests. Responsible for preparing service stations, clearing and resetting tables, removing all trays from the dining/banquet rooms and cleaning and closing service stations.
Essential Duties and Responsibilities:
Core Values:
The Pacific Club is more than a workplace - it’s a community. Guided by our values of Teamwork, Mutual Respect, Positive Attitude, Communication, and Lasting Impressions, we take pride in creating an environment where both our members and our employees feel valued, supported, and inspired.
Position Summary: Our Food Runner/Busser ensures prompt and polite service to our members and guests. Serves as the liaison between the kitchen and servers. Carries food trays to appropriate tables and serves food to guests. Responsible for preparing service stations, clearing and resetting tables, removing all trays from the dining/banquet rooms and cleaning and closing service stations.
Essential Duties and Responsibilities:
- Ensure compliance with alcohol service laws and club policies.
- Respond promptly and courteously to members and guests.
- Advises supervisor of any member or guest complaints as soon as they occur.
- Set up, serve, and clean dining or banquet areas; perform opening and closing side work.
- Deliver food and beverages, pour and refill drinks, and clear dishes.
- Maintain cleanliness in assigned work areas and follow food safety standards.
- Report guest complaints immediately to supervisor.
- Assist with event breakdown and room resets.
- Adherence to schedules and attends scheduled meetings and pre-shift sessions.
- Complete additional tasks as directed by your supervisor and management and work collaboratively with the team.
Required Key Skills and Qualifications:
- High School diploma or GED equivalent.
- Kitchen serving and/or Fine dining experience (preferred).
- TB test and Gray liquor card.
Work Schedule:
This role requires flexibility and availability to work weekends, holidays, evenings, and extended hours as necessary to meet operational demands and ensure exceptional member and guest experiences. Work hours are driven by business needs rather than a fixed schedule.
- Morning shift 6 am to 10:30 am.
- Lunch shift 10:30 am to 2:30 pm.
- Evening shift starts at 3:30pm.
Mental and Physical Demands:
- Ability to work holidays and weekends.
- Ability to lift 30 lbs.
- Ability to carry trays of food.
- Standing on feet for up to 8 hours.
- Continuous repetitive motions.
- Work in hot, humid, and noisy environment.
What We Offer:
- A core values-driven, inclusive environment focused on both individual and collective success.
- Opportunities for professional development to help you reach your career goals.
- Access to tools, mentorship, and resources tailored to elevate your proficiency and contributions.
Pay Rate:
- Rate: $17-19 per hour based on experience.
- Hourly, non-exempt position.
We offer excellent employee benefits for full-time and part-time positions (working 20 hours/week consistently):
- 100% health/dental/vision insurance premium coverage for employees, and 70% of the premium for dependents covered by the Club.
- Free Parking.
- Free Employee Meal Daily.
- Christmas and Anniversary Bonuses.
- Employee of the Month Bonuses.
- 401K eligible after 6 months of service with employer matching at 50% of employee contribution.
- 10 Paid Vacation and 5 PTO Days.
- 10 Paid Holidays.
- Paid Time-Off for Birthday.
- Paid Time-Off for Bereavement.
- Pre-Tax Flexible Spending Accounts.
- Employee Assistance Program.
- Financial Wellness Program.
- Group Life Insurance.
This job description is not meant to cover or include all tasks, duties, or responsibilities the employee may be required to perform. Job duties and responsibilities can change at any time with or without notice.
Salary : $17 - $19