What are the responsibilities and job description for the Breckenridge Ski position at The Outlaw Group?
Join the Team
At the Outlaw Group, we believe in the adventure, and in living day to day, in what is real and in front of us. Not only do we seek to provide unforgettable experiences for our guests, but we encourage our employees to reimagine the best of Colorado's outdoor spaces and urban areas. We are adventurers, innovators, and explorers, and we look for employees that share this same passion for life. We intend to grow together, testing the boundaries of what is possible, as we constantly consider new ways to challenge ourselves and industry standards.
Job Description:
Determine customers' equipment needs.
Perform quality tunes, mounting, adjustments and repairs to customers' equipment according to established guidelines.
Fit boots, skis, snowboards and/or poles to guest satisfaction
Adhere to safety procedures regarding use of tools and equipment
Adjust ski / snowboard bindings to proper specifications per ASTM standards
Demonstrate and maintain the high standard of guest service
Determine equipment condition and accurately schedule rental equipment for maintenance
Ensure pricing is accurate , including any current advertised items and specials.
Serve as knowledgeable resource to customers.
Be familiar with the merchandise carried in the store, including brands, key features and benefits, as well as ability to make accurate suggestions to customers.
Remain current on ski industry products and trends to share knowledge with customers.
Ensure you deliver exceptional Customer Service that is consistent and beyond expectations.
Demonstrate excellent knowledge of products and industry trends
Maintain proper visual presentation of merchandise and store cleanliness standards
Maintain all company paperwork according to policies and standards
Demonstrate proper knowledge of company cash handling policies and procedures
Be on-time for your scheduled work-shift, with proper and clean appearance
Protect company assets through loss prevention techniques
Be energetic, motivated, and possess the ability to multi-task
Operate at the highest standards of safety
Attend product knowledge clinics
Ensure that you are aware of current advertised items and specials
Note: Additional responsibilities may be assigned as business needs dictate .