What are the responsibilities and job description for the Associate Manager Retail/Guest Services-2 position at The Outlaw Group?
Join the Team
At the Outlaw Group, we believe in the adventure, and in living day to day, in what is real and in front of us. Not only do we seek to provide unforgettable experiences for our guests, but we encourage our employees to reimagine the best of Colorado's outdoor spaces and urban areas. We are adventurers, innovators, and explorers, and we look for employees that share this same passion for life. We intend to grow together, testing the boundaries of what is possible, as we constantly consider new ways to challenge ourselves and industry standards.
Job Description:
Outpost Management Team - Retail & Guest Services Manager
Location(s): Kremmling, CO. Idaho Springs, CO. Buena Vista, CO
Work Season: Full time and Part Time, May 2026 to September 2026,
Relocation?: Would you be moving to Colorado for this summer gig? AVA does offer some employee living accommodations across our locations.
Pay Rate: SALARIED POSITION: $16,500 to $19,800 for the summer (May to September)
AVA is seeking enthusiastic, well organized and dynamic individuals with a passion for the outdoors to join our management team across our outpost. In this role you will help maintain a organized and well functioning work environment serving many outdoor adventures to the world.
*NOTE* This job does require onsite location in Colorado, the company does have options areas for employees to live during the summer
What You'll Do
- Assist in planning and managing outpost retail operations.
- Manage and assist a team of guest service staff.
- Stock items.
- Mange POS systems.
- Help check in guest.
- Assist customers and provide excellent customer service.
- Help manage and maintain outpost facilities for guest(s).
- Maintain equipment, gear, and the work area.
- Coordinate outpost operations with outdoor guides.
- Handle and assist in customer service.
- Having a great time outdoors with guest and coworkers
What we Look For
- Previous management experience.
- Experience with guest services.
- Experience with in person sales.
- Experience in outdoor tourism and recreational industries.
- Strong teamwork skills.
- People with an emphasis on customer care.
- Individuals with strong customer service skills and previous management skills.
- Individuals with up-to-date CPR, First Aid, and other training is always a plus
Work Availability
Full Time ~ 40 hours
Holidays (4th of July)
Benefits
Gear discounts AVA works with many companies in the outdoor industry, as an AVA employee you have access to discounts strictly for outdoor industry professionals across many major brands such as North face, Yeti, Patagonia, and more.
Why Apply Today?
Whether it's your love for the Rockies, soaking up the sun, meeting new friends, or trying something new – AVA offers all this as a Whitewater Raft Guide
Apply here or through our job portal today
If you are interested in joining the AVA Team this summer, then please apply today AVA strives to deliver the very highest level of guest service while bringing awareness and understanding of the surrounding wilderness to our guests. As leaders in our industry, we set examples in safety, professionalism, outdoor skills and guest service, while providing low-impact environmental recreation.
AVA Rafting & Zip Line is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, protected veteran status or any other status protected by applicable law.
Salary : $16,500 - $19,800