What are the responsibilities and job description for the Assistant Restaurant Manager position at The Osthoff Resort?
Assistant Restaurant Manager
Opportunity:
The Osthoff Resort & Spa is an award-winning AAA Four Diamond property located on the beautiful shores of Elkhart Lake. Renowned for our warm Midwest hospitality, we offer a variety of culinary experiences, including casual beach-side fare to elevated dining. We are seeking a talented Assistant Restaurant Manager to help with restaurant operations and deliver memorable dining experiences that match the beauty and prestige of our resort.
In this hands-on position, you will oversee front and back-of-house operations of your ‘home’ restaurant, while also understanding operations for the other restaurant. You will lead a team with a variety of experience levels and work on continuously improving their skills. You will ensure the highest standards of quality, consistency, and service, playing a key role in the guest experience.
The Assistant Restaurant Manager position is a full-time position, which includes eligibility for our complete benefit package, including paid vacation time, health insurance, 401K plus company match, resort-wide discounts, and more!
Duties and Responsibilities:
- Display exceptional leadership by providing a positive work environment and demonstrating a dedicated and professional approach to management
- Create schedules and manage payroll for home restaurant
- Provide on-the-job training for new team members
- Increase overall knowledge and expertise for all team members by continual and consistent training
- Provide coaching to employees as appropriate
- Ensure the smooth and efficient operation of the restaurant by hosting, bussing, bartending, expediting, and serving as needed
- Stay up to date with the procedures/menus/etc. in other restaurant to be able to fill in as needed
- Motivate and inspire team members by creating value and contagious energy
- Assist Manager of Restaurants and F&B Director with fine-tuning systems to enhance guests’ experience and create consistency
- Update POS system when needed
- Fill out daily reports/bank deposit/cash drawer
- Assist with monthly inventory and weekly ordering as needed
- Review daily checklists and maintenance schedules
- Report any equipment maintenance or replacement needs
- Ensure all food safety and sanitation protocols are strictly followed
- Attend meetings as needed
- All other duties as assigned
Skills/Requirements:
- Education: High School Diploma
- 3 years of experience in a restaurant setting with proven leadership experience
- Strong leadership and communication skills
- Passion for hospitality and a commitment to creating guests for life
- Excellent interpersonal skills for diplomatically handling team members and guests
- Ability to work under pressure and make decisions confidently
- Skilled trainer of service technique and customer satisfaction skills
- Knowledge of cuisine, wine, beer, and liquor
- Must have or be willing to obtain a food safety certification and bartending license
- Maintain positive can-do attitude, and inspire that trait in others
- Possess great time management skills, with the ability to think on the spot
- Must have flexibility in time to meet the business needs of the department and resort
Why Work at the Osthoff Resort & Spa?
The Osthoff Resort & Spa’s mission is to deliver the best Midwest resort experience to our guests. In order to do this, we are aways striving to create a positive and supportive work environment where our team members can thrive. Enjoy competitive pay and great benefits including paid vacation, medical, dental, and vision insurance, 401(k) with company matching, resort-wide discounts, and more! We offer flexible scheduling to fit your lifestyle because we value work-life balance and know that time with family and friends is just as important as a rewarding career. At The Osthoff Resort & Spa, you're not just a part of our team-you're a part of our family. Come grow with us and love where you work!
The Osthoff Resort & Spa is an Equal Employment Opportunity Employer.
The Osthoff Resort & Spa’s mission is to deliver the best Midwest resort experience to our guests. In order to do this, we are aways striving to create a positive and supportive work environment where our team members can thrive. Enjoy competitive pay and great benefits including paid vacation, medical, dental, and vision insurance, 401(k) with company matching, resort-wide discounts, and more! We offer flexible scheduling to fit your lifestyle because we value work-life balance and know that time with family and friends is just as important as a rewarding career. At The Osthoff Resort & Spa, you're not just a part of our team-you're a part of our family. Come grow with us and love where you work!
The Osthoff Resort & Spa is an Equal Employment Opportunity Employer.
About Us
At The Osthoff Resort & Spa, located in the heart of Elkhart Lake, Wisconsin, we pride ourselves on providing an unforgettable experience for our guests. Nestled along the pristine shores of the lake, our resort offers a luxurious yet inviting atmosphere with world-class accommodation, exceptional dining, and a range of leisure activities. With a focus on personalized service and creating lasting memories, The Osthoff Resort & Spa is a cherished destination for those seeking relaxation, adventure, and a true Wisconsin getaway. Join our team and be part of a dedicated, passionate group of professionals committed to delivering outstanding hospitality in one of the most beautiful locations in the state.
At The Osthoff Resort & Spa, located in the heart of Elkhart Lake, Wisconsin, we pride ourselves on providing an unforgettable experience for our guests. Nestled along the pristine shores of the lake, our resort offers a luxurious yet inviting atmosphere with world-class accommodation, exceptional dining, and a range of leisure activities. With a focus on personalized service and creating lasting memories, The Osthoff Resort & Spa is a cherished destination for those seeking relaxation, adventure, and a true Wisconsin getaway. Join our team and be part of a dedicated, passionate group of professionals committed to delivering outstanding hospitality in one of the most beautiful locations in the state.