What are the responsibilities and job description for the Client Relationship Manager position at The Orsus Group, Inc?
The Client Relationship Manager (CRM) is responsible for developing a partnership with our client accounts and owning the relationship with assigned key clients. The Client Relationship Manager will work to retain and grow our business within key accounts by ensuring successful delivery of our services and by working with our clients on developing their pre-employment screening strategies. The CRM will be responsible for new client account set-up and will own the ongoing relationships with clients. The role is responsible for building and managing relationships within assigned clients, through regular communication, to fully understand the industry, culture and needs of the client. The CRM is responsible for hiring, mentoring, training, developing and leading the Client Services staff.
This job operates in a professional office environment. Travel to client sites is primarily local during the business day. This position would require the employee to be available during the “core” work hours of 8:00 a.m. to 5:00 or 9:00 a.m. to 6:00 p.m. Monday through Friday.
This job description in no way states or implies that these are the only duties to be performed by the employee that is successfully chosen for this position. A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the candidate will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities required to perform this role for the Company.
Employee signature below constitutes employee's understanding of the requirements, essential functions and duties of the position.