Undergraduate Nursing Recruitment and Enrollment Coordinator

The Undergraduate Nursing Recruitment and Enrollment Coordinator serves as a key representative of The Ohio State University College of Nursing, providing advanced operational support for recruitment and admissions processes for undergraduate nursing students. This role executes established recruitment workflows, maintains customer relationship management (CRM) and application data, coordinates events, and serves as a primary contact for prospective students. The position ensures effective communication, efficient processing, and a positive experience throughout the admissions pipeline. This is a full-time position that requires maintenance of office hours at the College of Nursing (CON) during the business week.

Key Responsibilities:

• Serves as a primary point of contact for prospective undergraduate students, providing a high level of customer support throughout the admissions process.
• Generates a positive impression of the College of Nursing for the applicants by offering assistance, working to minimize obstacles, and providing timely responses to questions or problems that arise.
• Provides information, answers routine questions, and ensures accurate documentation of prospective student interactions at Undergraduate Admissions events, including table fairs and traveling to in-state and out-of-state programs.
• Assists with the management of prospective student emails and phone messages.
• Provides admissions status updates to internal stakeholders and ensures accurate and timely information flow based on established procedures.
• Monitors the application progress and advances candidates through the recruitment pipeline.
• Maintains undergraduate student data using the CRM and application data to improve recruitment outcomes.
• Co-manages Student Ambassadors with the academic deans and student affairs team to answer routine questions at college events.
• Coordinates logistics for recruitment and yield events, including scheduling, room reservations, event set-up and registration for open houses and overview sessions.
• Develops relationships with colleagues from across campus by attending committee meetings as a CON representative at Undergraduate Admissions and College Outreach Group (COG) meetings and events that include on campus and off campus undergraduate recruitment activities.
• Engages with students and families includes through email communication, phone calls, Zoom meetings, and campus visits.
• Participates in CON events such as convocation and Lighting of the Lamp.
• Maintains office hours in the College of Nursing during the business week.

Minimum Qualifications:

High School diploma or GED. Certification or vocational training may be required. Associates degree in relevant field may be preferred. 2 years of relevant experience required. 4-6 years of relevant experience preferred.

Function: Academic Administration

Sub Function: College and Regional Recruiting and Enrollment

Career Band: Individual Contributor - Technical

Career Level: T3

Salary Range: $18.37 - $23.99