What are the responsibilities and job description for the Front Desk/Medical Assistant position at The Nest Family Wellness?
Job Title: Medical Assistant/Front Desk Receptionist
Location: The Nest Family Wellness, Ooltewah
Job Type: Full-time
The Nest Family Wellness is seeking a highly motivated and skilled Medical Assistant/Front Desk Receptionist to join our team. As a Medical Assistant/Front Desk Receptionist, you will be responsible for providing exceptional customer service to patients, answering phone calls, scheduling appointments, and assisting the medical team with various tasks.
Responsibilities:
- Greet patients in a friendly and professional manner
- Answer phone calls and schedule appointments using electronic health records (EHR)
- Verify patient insurance coverage and collect co-pays and payments
- Enter patient data and medical history into the EHR system
- Prepare patients for exams, take vital signs, and assist with medical procedures as needed
- Clean and sterilize medical equipment and exam rooms
- Maintain inventory of medical supplies and order as needed
- Assist with billing and coding tasks
- Ensure compliance with HIPAA regulations and patient privacy policies
- Provide exceptional customer service to patients and their families
Qualifications:
- High school diploma or equivalent
- Strong organizational and communication skills
- Ability to multitask and work in a fast-paced environment
- Experience with electronic health records (EHR) and medical billing and coding preferred
- Ability to work independently and as part of a team
- Professional demeanor and appearance
- Ability to maintain patient confidentiality and privacy
- Bilingual (English/Spanish) skills a plus
The Nest Family Wellness offers a competitive salary and benefits package, including health, dental, and vision insurance, and paid time off. If you are a self-motivated and detail-oriented individual who is passionate about providing exceptional customer service in a medical setting, we encourage you to apply for this exciting opportunity.
Job Type: Full-time
Pay: $15.00 - $18.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Experience:
- EMR systems: 1 year (Preferred)
- Vital signs: 1 year (Preferred)
License/Certification:
- BLS Certification (Preferred)
- Certified Medical Assistant (Preferred)
Work Location: In person
Salary : $15 - $18