Front Desk Staff

Job Overview
We are seeking a dedicated and professional Front Desk Agent to join our team. The ideal candidate will serve as the first point of contact for our guests, providing exceptional customer service and ensuring a welcoming environment. This role requires strong communication skills, attention to detail, and the ability to manage multiple tasks efficiently.

Duties

• Greet and welcome guests upon arrival, ensuring a positive first impression.
• Manage check-in and check-out processes efficiently and accurately.
• Handle guest inquiries and resolve any issues or complaints in a timely manner.
• Maintain an organized front desk area, including filing and computerizing guest information.
• Assist with calendar management for appointments and meetings as needed.
• Provide information about local attractions, services, and hotel amenities.
• Collaborate with other departments to ensure seamless guest experiences.
• Perform proofreading of documents to ensure accuracy before distribution.
• Support office management tasks as required.

Qualifications

• Proven experience in customer service or front desk operations is preferred.
• helpful
• TABC Preferred (will assist in obtaining in first 30 days)
• Strong computer literacy skills, including proficiency in office software.
• Excellent organizational skills with the ability to manage multiple priorities effectively.
• Strong attention to detail, particularly in filing and document management.
• Ability to work independently as well as part of a team in a fast-paced environment.

Join our team as a Front Desk Agent and contribute to creating memorable experiences for our guests!

Job Types: Full-time, Part-time

Pay: $14.00 - $15.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Professional development assistance
• Vision insurance

Work Location: In person

Salary : $14 - $15