What are the responsibilities and job description for the Bilingual Leasing Agent position at The Neiders Company?
Who We Are
Since 1989, The Neiders Company, headquartered in Seattle, Washington, has been transforming communities and elevating the apartment living experience. With over 85 properties across the Pacific Northwest and Southwest, we combine strategic vision with hands-on excellence. Our team thrives on accountability, legendary service, and creating spaces where residents feel truly at home.
Job Summary
We’re looking for an enthusiastic and energetic Bilingual Leasing Agent to join our talented property management team! As a key member of our team, you’ll play a vital role in leasing, resident relations, and creating a welcoming environment for both current and prospective residents. If you’re passionate about sales, customer service, and building meaningful connections, this is the role for you!
Essential Functions: include but are not limited to:
JOB CODE: 1000125
Since 1989, The Neiders Company, headquartered in Seattle, Washington, has been transforming communities and elevating the apartment living experience. With over 85 properties across the Pacific Northwest and Southwest, we combine strategic vision with hands-on excellence. Our team thrives on accountability, legendary service, and creating spaces where residents feel truly at home.
Job Summary
We’re looking for an enthusiastic and energetic Bilingual Leasing Agent to join our talented property management team! As a key member of our team, you’ll play a vital role in leasing, resident relations, and creating a welcoming environment for both current and prospective residents. If you’re passionate about sales, customer service, and building meaningful connections, this is the role for you!
Essential Functions: include but are not limited to:
- Residents/Guests Retention: You will provide exceptional customer service to our current and prospective residents/guests. You will help engage current guests/residents through ongoing programs and events designed to increase customer satisfaction, brand awareness, business referrals, and minimize turnover.
- Leasing and Sales: You will be responsible for meeting occupancy expectations for the property by leasing to new customers, renewing leases for current residents and increasing the rate of returning guests and referrals.
- Compliance: You will also ensure leasing paperwork and customer information is properly documented and protected. You will adhere to local and state laws, including all laws governing Fair Housing.
- Minimum of 3 years of sales or customer service experience in a related industry
- High school diploma or equivalent
- Strong communication and relationship-building skills
- Ability to conduct property tours and interact professionally with owners, investors, and residents
- Excellent organizational and administrative abilities
- Proficient in Microsoft Word and Outlook
- Ability to work evenings, weekends, and/or holidays as needed
- Reliable transportation to and from work.
- Ability to walk properties, climb stairs, and lift/move up to 25 lbs.
- Bilingual in Spanish – written and verbal proficiency required.
- Medical, Dental, and Vision insurance (eligible after 60 days)
- MetLife Supplemental Insurance options
- Employee Assistance Program (legal, financial, and counseling services)
- 401(k) plan (after 90 days)
- Long-Term and Short-Term Disability options
- 15 PTO days, 6 paid holidays, and 1 floating holiday
- ORCA card
- Wellness program and e-learning platform for ongoing development
JOB CODE: 1000125