What are the responsibilities and job description for the Bilingual Dual-Site Community Manager position at The Neiders Company?
Who We Are
Since 1989, The Neiders Company, headquartered in Seattle, Washington, has been transforming communities and elevating the apartment living experience. With over 85 properties across the Pacific Northwest and Southwest, we combine strategic vision with hands-on excellence. Our team thrives on accountability, legendary service, and creating spaces where residents feel truly at home.
Job Overview
We are seeking a Bilingual Dual-Site Community Manager to oversee the operations of two properties within our portfolio. This role requires exceptional multitasking, strong leadership, and the ability to seamlessly support teams and residents across multiple locations. Fluency in English and Spanish is required, as you’ll be supporting diverse resident communities and onsite teams.
In this role, you will take ownership of all aspects of both communities—from daily operations and team leadership to driving exceptional resident satisfaction and strong financial performance. This is an ideal opportunity for a strategic, service-focused leader who thrives in a fast-paced environment and is excited to grow within a well-supported, expanding property management company.
Essential Functions (including But Are Not Limited To)
Foster Resident Happiness
JOB CODE: 1000071
Since 1989, The Neiders Company, headquartered in Seattle, Washington, has been transforming communities and elevating the apartment living experience. With over 85 properties across the Pacific Northwest and Southwest, we combine strategic vision with hands-on excellence. Our team thrives on accountability, legendary service, and creating spaces where residents feel truly at home.
Job Overview
We are seeking a Bilingual Dual-Site Community Manager to oversee the operations of two properties within our portfolio. This role requires exceptional multitasking, strong leadership, and the ability to seamlessly support teams and residents across multiple locations. Fluency in English and Spanish is required, as you’ll be supporting diverse resident communities and onsite teams.
In this role, you will take ownership of all aspects of both communities—from daily operations and team leadership to driving exceptional resident satisfaction and strong financial performance. This is an ideal opportunity for a strategic, service-focused leader who thrives in a fast-paced environment and is excited to grow within a well-supported, expanding property management company.
Essential Functions (including But Are Not Limited To)
Foster Resident Happiness
- Create a welcoming atmosphere across both properties where residents feel at home; address concerns with empathy and professionalism.
- Turn feedback into action by organizing community initiatives and events that build connection and satisfaction.
- Oversee day-to-day operations, inspections, and maintenance needs at both properties, ensuring they are clean, safe, and well-maintained.
- Partner closely with the maintenance teams to resolve issues promptly and support smooth daily operations.
- Manage the leasing process across both communities, provide tours, and guide prospective residents through their decision-making journey.
- Contribute creative marketing ideas that help attract new residents and strengthen leasing performance.
- Prepare and manage budgets for both properties; identify opportunities for efficiency and revenue growth.
- Ensure compliance with financial guidelines, regulations, and company policies.
- Lead and support the onsite teams at each property, fostering a collaborative and positive culture.
- Provide ongoing coaching, guidance, and training to ensure alignment with community and company goals.
- High school diploma or equivalent required; degree in Business, Real Estate, or a related field preferred.
- Bilingual in Spanish (required).
- Minimum of 3 years of property management experience (affordable housing experience a plus).
- Valid driver’s license, reliable transportation, and ability to travel between both assigned sites daily.
- Strong interpersonal and communication skills; ability to connect with diverse groups.
- Passion for accountability, integrity, and delivering exceptional service.
- Familiarity with Fair Housing regulations and property management software (Yardi preferred).
- Ability to lift or move items up to 25 lbs occasionally (documents, small equipment, supplies).
- Ability to work in various environments across both properties, including office spaces, construction areas, and outdoor grounds.
- Ability to communicate clearly and effectively in person, over the phone, and through email.
- Ability to use computers, mobile devices, and standard office equipment.
- Full Medical, Dental, and Vision benefits
- 401(k) with matching
- 15 days of PTO to recharge
- 6 Paid Holidays 1 Floating Holiday
- Housing discounts at TNC communities
- Monthly perks and recognition through Nectar & Gifted
- Employee Assistance Program
- Career growth opportunities—we promote from within
- Additional discounts through MetLife and more!
JOB CODE: 1000071
