SOFTWARE SYSTEMS ANALYST

MUSCOGEE (CREEK) NATION

Seeking a SOFTWARE SYSTEMS ANALYST

General Summary: Under the supervision of the Information Technology Manager, the Software Systems Analyst is responsible for the implementation, maintenance, and operational support of the software infrastructure utilized by the Office of Public Gaming to administer regulatory functions and enforce compliance with Muscogee (Creek) Nation laws and OPG regulations.

Principal Duties and Responsibilities:

• Lead the implementation, maintenance, and continuous improvement of existing software systems to ensure efficiency, reliability, and scalability.

• Evaluate current software and infrastructure to identify opportunities for enhancement, modernization, or integration with new technologies.
• Plan and execute approved software development or expansion projects.

• Collaborate with vendors, developers, and internal stakeholders to acquire, configure, and deploy software and supporting systems in alignment with security, audit, and budget requirements.
• Maintain development, testing, and production environments; perform system monitoring, troubleshooting, and after-hours support as needed to ensure optimal performance.
• Create and maintain technical documentation, project plans, and change control records. Oversee software release cycles and coordinate version updates.

• Provide technical guidance and mentorship to team members, promoting knowledge sharing and professional growth within the department.

• Support OPG in software-related aspects of audits, compliance reviews, and IT operational assessments across Muscogee (Creek) Nation gaming facilities.
• Perform additional duties in support of departmental objectives as assigned.

Minimum Requirements:

Education — bachelor's degree in computer related field and/or equivalent experience or combination.

Experience — Three to five years Job experience in related IT Discipline.

Certifications and licenses — Must successfully pass background investigation as required by the National Indian Gaming Commission.

Knowledge/Skills/Abilities Knowledge of enterprise supported hardware, software and operating systems to include configuration and connectivity.

• Ability to investigate and analyze information and to draw conclusions.
• Ability to plan, implement, test, and troubleshoot system software.
• — Ability to develop systems solutions for operational problems.
• Knowledge of computer flow charts and of programming logic and codes.
• Ability to determine computer problems and to coordinate hardware and/or software solutions.
• Ability to communicate technical guidance and instruction to users on the use of PC and/or mainframe applications and systems.
• Ability to write technical instructions in the use of programs and/or program modifications.
• Records maintenance skills.
• Knowledge of computer security procedures and protocol.
• Knowledge of federal copyright laws as they pertain to the use of computer software.
• Ability to determine the nature of computer hardware and systems software problems, and to communicate technical guidance and information to users.
• Ability to learn and support new hardware, software and operating systems.
• Strong interpersonal skills.

Special Considerations— Must be willing to work nights and weekends.

Must be able to obtain Muscogee Nation Employee Gaming License.

Preferred Requirements:

Education — Microsoft Certification (MCSE) or equivalent certification in relevant programs.

• CompTIA A
• ITIL4 Foundation Certification

Experience — 5 years experience

Special Skills —

Certifications and licenses — Must successfully pass background investigation as required by the National Indian Gaming Commission.

Preference: Muscogee and Indian preference.

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Muscogee (Creek) and Indian Preference