What are the responsibilities and job description for the Claims Support Specialist - Remote position at The Mortgage Talent Network?
Claims don’t file themselves — you’re the one who makes sure they’re airtight
Openings: Several openings, fully remote
Employer: Confidential Client — nationally recognized, Fortune 500-backed mortgage servicer
The Role
A national mortgage servicer is adding Claims Support Specialists to keep agency claims, vendor audits, and team escalations running clean, fully remote.
Day-to-Day
• File and manage agency claims on acquired or sold properties
• Run monthly process-control and vendor audits and flag trends to leadership
• Resolve team escalations and help train new and current staff
• Keep data integrity sharp through exception-report reviews
• 5 years in default servicing, mortgage insurance claims, or a legal setting
• LPS-MSP experience and strong claims/foreclosure process knowledge
• Independent, deadline-driven, and airtight with confidentiality
• 1 years of leadership experience a plus