Program Manager -PPH1 & VIP

Description

General Description: The Program Director of PPH1 & VIP will manage two PSH programs within the MCCH housing portfolio.  

Essential Duties and Responsibilities:

· Provide direct supervision to 3 PPH1 Case Management Staff and the VIP Lead Case Manager and Nurse

· Manage budgets for PPH1/VIP including timely submission of expense reports.

· Consult with Deputy Chief of Housing on clinical, administrative, and programmatic issues 

· Attend the Coordinated Entry System meetings; coordinate and track the referral process and ensure timely transitions of referred clients into housing. 

· Lead HOC PBV processes including regular meetings with HOC to ensure housing stability for HOC recipients within PPH1 

· Oversee quality and quantity of the HIP billing and submit monthly invoice to accounting on time

· Attend all County HIP meetings

· Conduct orientation and training of new program staff 

· Provide back-up case management services when necessary

· Represent programs at service provider meetings 

· Enter client data into HMIS and Apricot 360 as needed

· Monitor case management input in HMIS, Apricot 360 and all additional client file databases

· Monitor contract deliverables and quality assurance of client case files 

· Provide data to the Senior Operations Officer for bi-monthly Board Reports and other contract deliverables

· Act as liaison with Coalition Homes staff to coordinate timely completing rental recertifications

· Participate in monthly meetings with Coalition Homes to review rent master list

· Other duties as assigned

Requirements

Required Knowledge, Skills, and Abilities:

· Bachelor’s degree is preferably in a human services field 

· Minimum of one year of supervisory experience

· Hands-on experience in the social and human services field dealing with diverse populations

· Knowledge of principles, methods and procedures of case management, housing first, harm reduction and trauma informed care

· Knowledge of principles, methods and procedures of addiction, mental illness, and co-occurring diagnosed populations

· Ability to negotiate and maintain positive relationships with co-workers and clients

· Ability to manage and maintain fiscal accountability

· Ability to comprehend and follow guidelines of grants and contract agreements

· Knowledge of word processing and spreadsheet software

· Advocate for homeless population

Must have a reliable car and transport clients as necessary  

Salary : $72,000