What are the responsibilities and job description for the Account Supervisor, Accessories Digital Solution (Warren, MI) position at The Mom Project?
A partner of The Mom Project in the automotive industry is seeking a contract Data Coordinator to help support their business needs.
Responsibilities
Responsibilities
- Serve as the primary liaison between dealers, ADIs (Accessory Distributor & Installer), and the ADS team.
- Manage program enrollments with dealers.
- Provide platform and program support to dealers and ADIs.
- Lead training initiatives across the dealer and ADI network.
- Act as a subject matter expert (SME) on the ADS program and platform.
- Assist in resolving dealer B2B and B2C order issues as needed.
- Monitor and improve order fulfillment metrics related to e-commerce orders from dealers and brand websites.
- Support field teams with program education and awareness efforts.
- Bachelor’s degree or equivalent experience.
- Strong written and verbal communication skills; able to convey messages clearly and effectively.
- Ability to crisply frame issues and provide clear conclusions and recommendations.
- High comfort level guiding users through tasks remotely, without face-to-face interaction.
- Proficiency in Microsoft Office, especially Excel.
- Prior dealership or automotive industry experience.
- Previous CRM or account management experience.
- Experience with WebEx and remote desktop tools.
- Monday - Friday, 40 hours/week.
- Preferred Schedule: M-F 8-5/9-6 /- Lunch
- This role is on-site in Warren, MI
