What are the responsibilities and job description for the Property Management Associate position at The Moinian Group?
Columbus Property Management, the exclusive manager of The Moinian Group’s luxury residential portfolio, is seeking a highly organized and detail-oriented Associate to join its Manhattan-based Property Management team. This position plays an integral role in supporting the daily operations of a premier, high-traffic residential property, partnering closely with on-site leadership and leasing teams to uphold operational excellence and deliver an exceptional resident experience.
Core Responsibilities
Operational Support
o Support daily property management functions in full compliance with company policies and procedures.
o Coordinate and monitor work orders for resident units and common areas, to ensure timely completion and resident communication.
o Follow up on open service requests to investigate delays, determine course of action and coordinate resolution and resident satisfaction.
o Assist with move-ins and move-outs, including documentation review, scheduling, and system updates.
o Maintain organized property files, digital records, and compliance documentation.
o Serve as a liaison between residents and affordable housing consultants on annual compliance requirements.
o Schedule inspections.
o Assist with various projects as needed.
Resident Services
o Serve as a point of contact for resident inquiries, emails, and phone calls.
o Respond promptly and professionally to resident concerns and service requests.
o Escalate complex matters to the Assistant Property Manager or Property Manager as appropriate.
o Support property-wide communications and notices as directed.
Financial & Administrative Support
o Assist with invoice processing and coding in Yardi.
o Support billing preparation and review for accuracy prior to submission.
o Assist with arrears follow-up and respond to ledger inquiries as directed.
o Maintain organized financial documentation and vendor records.
Associate Job Description V26.2 2 of 2
o Assist with Purchase Order submission and coding in Yardi.
Leasing Coordination
o Enter new leases, renewals, and amendments into Yardi accurately and timely.
o Coordinate closely with the Leasing Team to ensure all required documentation is
complete prior to lease execution.
o Assist with lease file audits to ensure compliance and accuracy.
o Prepare lease-related reports and update occupancy data as directed.
o Support onboarding process for new residents, ensuring proper system setup and
documentation.
Vendor & Compliance Support
o Assist with vendor scheduling and service coordination.
o Track certificates of insurance and ensure compliance documentation is current.
o Support invoice tracking and submission in coordination with management.
o Identify documentation gaps and escalate accordingly.
Position Requirements
o 1–3 years of residential property management experience (luxury Manhattan experience
preferred).
o Experience with high-rise or large residential assets preferred.
o Strong understanding of property operations and resident services.
o Yardi experience is strongly preferred.
o Familiarity with DHCR rent stabilization and rent subsidies
o Strong MS Office skills (Word and Excel).
o Excellent customer service and communication skills.
o Strong organizational skills and attention to detail.
o Ability to manage multiple priorities in a fast-paced environment.
Salary : $60,000 - $65,000