Mailroom Supervisor

Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30 years of success in the industry.REQUIREMENTS:Handle all materials received in the Mail Center [receive, review, receipt, document, process, prepare, identify, separate, deliver, transport, etc.Deliver, pickup, and transport materials within, between, to, and from various departmentsDeliver office supplies and copy paper. Inspect deliveries for suspicious or threatening itemsPickup outbound boxes and packages from internal customer locationsAbility to sort items into categories according to established methodsPrepare items for processing, shipment or transportationEnter activity data in logs, maintain recordsEnsure all safety procedures are followed at all timesHandle work order service requests into applicable formatPrepare and process outbound courier shipments using computer or service provider's equipment [such as UPS].Ability to cross train on other roles within department; responsible for carrying out other duties as appropriate due to staff absences or at the discretion of managementCustomer Service and serve as client's primary contact for service and issuesDevelop team strengths and improve weaknessesCommunicate team goals and evaluate team progressResolve conflictLearn all aspects of mail operations and provide coverage during absences.Ensure safety and security procedures are followed alwaysAssist with monthly reportingEnsure all employee training (new hire, monthly, cross training, site required) is performed and at standard.Respond to client issues and ensure appropriate escalation processes are followed by communicating critical issues to Manager without delayHandling packages and Equipment coming into the mail centerDeliver mail and packages to recipients using package tracking softwareCreate shipping labelsMaintain a clean and safe workspaceOther duties as assigned by managerQUALIFICATIONS:High School diploma or equivalent (GED).Minimum of 2-5 years Mail services related experience preferred with knowledge of commonly used Office Services procedures.1-3 years' experience with Microsoft Office Software (Word, Excel, etc.).Excellent customer service skills; must possess a "can do" attitude.Excellent communication skills both verbal and written.Ability to effectively work individually or in a team environment.Competency in performing multiple functional tasks.Attention to detail.Ability to handle mail or hand cartMust be able to lift up to 50 pounds.Job Posted by ApplicantPro

Salary : $24 - $26