What are the responsibilities and job description for the Mail & Copy Associate 8AM-5PM position at The Millennium Group, Where Service Matters?
Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30 years of success in the industry.
Job Summary – Mail & Copy Associate (Charlotte, NC)
The Mail & Copy Associate supports daily mailroom and copy center operations in a large corporate campus environment. This role handles mail receiving, sorting, scanning, delivery, and data entry, while also operating high‑volume copiers and managing print requests. The position requires strong customer service, clear communication, the ability to multitask, and the flexibility to shift between mail and copy tasks based on business needs. Physical activity is a core part of the role, including walking between buildings, lifting up to 50 lbs, and pushing handcarts.
Key Requirements
Job Summary – Mail & Copy Associate (Charlotte, NC)
The Mail & Copy Associate supports daily mailroom and copy center operations in a large corporate campus environment. This role handles mail receiving, sorting, scanning, delivery, and data entry, while also operating high‑volume copiers and managing print requests. The position requires strong customer service, clear communication, the ability to multitask, and the flexibility to shift between mail and copy tasks based on business needs. Physical activity is a core part of the role, including walking between buildings, lifting up to 50 lbs, and pushing handcarts.
Key Requirements
- Strong customer service skills with confidence interacting in person and electronically
- Ability to multitask and pivot between mail and copy functions
- Professional written and verbal communication
- Strong MS Office skills (Excel, Outlook, Word, PowerPoint)
- Ability to walk, stand, bend, lift up to 50 lbs, and push handcarts across a large campus
- Organized and able to maintain a clean, efficient work area
- Reliable team player with a cooperative, positive attitude
- High School Diploma or equivalent
- 2–5 years of customer service and MS Office experience
- Experience in mail, shipping/receiving, or copy center environments preferred
- Ability to operate high‑volume copiers (Xerox)
- Ability to type 40–45 WPM
- Comfortable using PDA scanners and performing data entry
- Valid driver's license (for campus deliveries if required)