What are the responsibilities and job description for the Customer Service Associate position at The Millennium Group, Where Service Matters?
Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30 years of success in the industry.
Hours- Monday-Friday 9am to 5:30pm
Responsibilities
Hours- Monday-Friday 9am to 5:30pm
Responsibilities
- Mailroom office location
- Receive and Deliver incoming mail and packages
- Sort interoffice and USPS mail
- Process Accountable Mail using Bear Tracks system
- X-ray packages for suspicious items
- Process outgoing packages via UPS/FedEx
- Perform mail/package deliveries within the building
- Look up and research unidentified mail recipients
- Provide exceptional Customer Service and Customer Experience
- Daily input of volumes/EOM volume input
- Document daily volume reports
- High School diploma or GED equivalent required.
- Ability to lift up to 50 lbs.
- 6 months to 1 year experience in a mail room or experience at FedEx, Amazon, and/or UPS.
- Working knowledge in MS-Office: Word, Excel, Outlook, and Power Point.
- Ability to appropriately handle confidential and highly sensitive material.
- Ability to handle prolonged standing, frequent walking, pushing heavy carts.