What are the responsibilities and job description for the Courier/Mail Associate position at The Millennium Group, Where Service Matters?
Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30 years of success in the industry.
Responsibilities
Responsibilities
- Responsible for performing scheduled courier runs for the client, including, but not limited to, carrying articles, documents, and signature-controlled documents between locations.
- Responsible to reconcile all signature-controlled packages to be sure any packages signed for are properly delivered to customer site.
- Sorting, delivering, and picking up mail from the post office and client offices; and other duties as directed.
- Responsible for receiving, sorting, and distributing incoming mail (e.g. letters, parcels, U.S. Postal, and interdepartmental) to appropriate recipients and departments.
- Prepare and process outbound courier shipments using computer or service provider's equipment.
- Receive and deliver accountable mail using tracking system. Capturing a signature for every package delivered
- Scan and email mail for specific departments.
- Provide information to supervisors by telephone, regarding any delay of delivery, damaged mail/packages or volume fluctuation.
- Maintain customer confidentiality.
- Complete additional deliveries outside scheduled runs when requested by client.
- Provide backup coverage for other employees as needed.
- High School diploma or GED equivalent required.
- Ability to lift up to 50 lbs / push delivery cart / walk extended periods while making deliveries
- 6 months to 1 year experience in a mail room or experience at FedEx / UPS / Courier Service
- Proficiency in MS-Office: Word, Excel, Outlook, and Power Point.
- Ability to appropriately handle confidential and highly sensitive material.