Student Intern (District Temp-PT)

At the Metropolitan Water District of Southern California, we deliver reliable water to a region with 19 million people—and to accomplish this, we rely on a team of Talented Employees: innovators, problem-solvers, and collaborators who make it all possible.

This is a student intern position receiving training and mentoring in an assigned area of responsibility performing assignments that serve to offer practical experience and broad exposure to MWD’s organizational structure.

In this position, you’ll gain expert-level experience in resolving problems with products, applications, and services, such as laptops, mobile devices and day-to-day operations of equipment and systems. You will be working in a walk-in environment and will be interacting with employees within Metropolitan Water District.  This student intern position may also assist with audio visual/media platforms, media support, and help facilitate committee forums and conference meetings.

The ideal candidate will enjoy working with customers, willingness to learn, manage time effectively, comfortable working in a fast-paced environment with guidance, ability to work both independently and as part of a team while demonstrating commitment and patience.

What You'll Do

• Gain expert-level experience in troubleshooting skills with technical support for hardware, software, and network-related issues through phone or ticketing system.
• Escalate complex issues to appropriate IT teams while ensuring proper follow-up.
• Support loaner pool in iHub.
• May assist with audio visual/media platforms, media support, and help facilitate conference meetings.

Schedule: (PART TIME - ONSITE) 44/36, Monday through Friday with every other Friday off. No Hybrid Schedule.

WORK SCHEDULE:• Full-time (during summer break) and/or Part-time (up to 18 hours per week)• The estimated length of the assignment will range from three to twelve months. Dates are flexible.• The length of the term will be determined based on the student's class schedule, availability, and employer needs.

This job announcement has been designed to indicate the general nature and level of work being performed by employees in this classification / job.

To view the full job description click here: Student Intern

EMPLOYMENT STANDARDS MINIMUM QUALIFICATIONS

Education and Experience: Current enrollment in an accredited four-year college or university carrying a minimum of 12 semester units or 8 quarter units with junior or senior standing in a related major and maintain a cumulative grade point average of 2.75 or higher on a 4.0 scale, or current enrollment in an accredited graduate degree program in a related major with a grade point average of 2.75 or higher.  Related major is defined as: Computer Science or Computer Engineering.

CERTIFICATIONS, LICENSES, AND REGISTRATION REQUIREMENTS

License(s): Valid California Class C Driver’s License or equivalent (required at time of application) that allows you to drive during your employment.

For information on MWD benefits, please use the following link: Benefits District Temporary Employees (Unrepresented)

ABOUT MWD

The Metropolitan Water District of Southern California is a state-established cooperative that, along with its 26 cities and retail suppliers, provides water for 19 million people in six counties. The district imports water from the Colorado River and Northern California to supplement local supplies, and helps its members to develop increased water conservation, recycling, storage and other resource-management programs.

The Metropolitan Water District of Southern California is committed to providing reasonable accommodations to qualified individuals with disabilities. Qualified individuals with disabilities, who need a reasonable accommodation during the application or selection process, please call (213) 217-7738 or email: jobs@mwdh2o.com.

Metropolitan is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran, or any other protected characteristic(s).

Application Filing Period: Closes at 4:30 pm PST on the date stated in the job announcement. However it may close prior to the filing end date if sufficient applications have been received. If sufficient applications have not been received, then the filing period end date may be extended.

Qualifying Experience: Your resume must at a minimum include the month and year you began and ended employment, name of the organization, your title, and a brief description of your experience. If your employment was part-time, make sure you identify it on your resume next to the month/year. 

Sponsorship: Applicants for employment with The Metropolitan Water District of Southern California must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States (i.e., H1-B or other employment-based immigration case).

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Salary : $21 - $28