Coordinator- GME Services

Location: METROHEALTH MEDICAL CENTER

Biweekly Hours: 80.00

Shift: 8-5

The MetroHealth System is redefining health care by going beyond medical treatment to improve the foundations of community health and well-being: affordable housing, a cleaner environment, economic opportunity and access to fresh food, convenient transportation, legal help and other services. The system strives to become as good at preventing disease as it is at treating it. Founded in 1837, Cuyahoga County’s safety-net health system operates four hospitals, four emergency departments and more than 20 health centers.

Summary

Coordinates the administrative operations of the Graduate Medical Education Office (GME) and the services it provides to residents, fellows, rotators, observers, medical students, residency/fellowship programs, and employees of the hospital system. Executes all administrative processes necessary to maintain The MetroHealth System’s accredited status with various educational, federal, and local accreditation bodies. Guides all medical education learners through The MetroHealth System’s educational process. Demonstrates professionalism, problem-solving, results oriented work habits, and decision making regarding day-to-day residency, student, and fellowship issues. Upholds the mission, vision, values, and customer service standards of The MetroHealth System.

Qualifications

Required: Meets one of the following:

• Bachelor's degree with 1 year of experience in medical student or resident program support, other training education programs, or related program coordination experience.
• Associate's degree with 3 years of experience in medical student and resident program support, other training education programs, or related program coordination experience.
• High School Diploma or passage of a high school equivalency exam with 5 years of experience in medical student and resident program support, other training education programs, or related program coordination experience. Demonstrated proficiency with Microsoft Office products. Proficient in multi-tasking, problem-solving, prioritizing, organizing, and planning. Demonstrated organizational, interpersonal, and communication skills. Must be comfortable working in a fast-paced environment, requiring high mobility and physical activity. Adaptability and flexibility to changes in the work environment are essential. Available to work occasional weekends and evenings as needed. Ability to interact effectively with a wide range of cultural, ethnic, racial, and socioeconomic backgrounds. Preferred: Bachelor’s Degree in a related field. Knowledge of applications and processes relevant to residency programs, including databases; resident application services; resident matching programs; resident licensure; visa regulations; accrediting bodies (e.g., ACGME, CMS, Joint Commission, OSHA, and/or other discipline-specific accrediting and regulatory bodies). Knowledge of institution-specific accreditation requirements. Demonstrated proficiency with content management systems and web page development. Notary Public Commission. Physical Requirements: May need to move around intermittently during the day, including sitting, standing, stooping, bending, and ambulating. May need to remain still for extended periods, including sitting and standing. Ability to communicate in face-to-face, phone, email, and other communications. Ability to read job related documents. Dexterity to use a computer and related accessories. May involve some travel between MetroHealth, Community Health Centers, Case Western Reserve University, and other participating institutions.