What are the responsibilities and job description for the Patient Advocate - Paralegal Experience position at The Mesothelioma Center at Asbestos.com?
The Mesothelioma Center at Asbestos.com is the industry leader in patient advocacy. We are seeking a dedicated Legal Patient Advocate with a strong paralegal background to bridge the gap between medical diagnosis and legal/financial recourse.
Key Responsibilities
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Key Responsibilities
- Act as the first point of contact for patients, thoroughly understanding their needs, documenting exposure history, and identifying potential legal avenues
- Guide families through the complexities of mesothelioma litigation.
- Connect patients with our vetted legal network, ensuring a seamless handoff and maintaining high standards of client service
- Maintain meticulous records within our CRM, ensuring all patient interactions are handled with the highest level of confidentiality and accuracy
- Act as a financial advocate for the patient, ensuring their legal needs are being met by outside firms and internal support teams
- Work alongside our medical experts and content writers to develop educational resources that simplify complex legal concepts for patients
- Bachelor’s degree or Associate’s degree in Paralegal Studies; Paralegal Certificate is highly preferred
- 3 years of experience as a paralegal or legal assistant, preferably in personal injury, medical malpractice, or mass torts
- Familiarity with the history of asbestos litigation or the nuances of Mesothelioma claims
- Proficiency with CRM and Telephony systems (Salesforce), Google Suite, and digital case management tools
- Exceptional empathy and communication skills; the ability to explain complex legal jargon to individuals in high-stress medical situations
- VA-Accreditation or a desire to become a VA-Accredited Claims Agent is highly desirable
- Make a meaningful impact by guiding patients and families through critical healthcare decisions
- Work within a mission-driven team dedicated to advocacy and support
- Engage in professional development opportunities and stay at the forefront of patient care advancements
- Enjoy a collaborative and supportive work environment
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