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Executive Meeting Manager

The Meritage Resort and Spa, Napa
Napa, CA Full Time
POSTED ON 6/3/2026
AVAILABLE BEFORE 7/2/2026

The salary range for this opportunity is $70,400 to $72,000.



Position Summar

yThe Executive Meeting Manager (EMM) is responsible for driving group revenue through the solicitation, management, and conversion of small-to-mid-size group business (10–54 rooms). This role focuses on high-volume lead handling, short-term bookings, and maximizing revenue opportunities through strategic selling, efficient response, and strong client relationship management

.The EMM serves as a key liaison between Sales, Revenue Management, and Operations to ensure seamless execution from initial inquiry through turnover, while maintaining alignment with the property’s revenue strategy


.
What You Will Accompli

shKey Responsibiliti

esSales & Revenue Generati

  • onManage and respond to all incoming group leads within the 10–54 room range in a timely and professional mann
  • erDrive conversion of inquiries through strategic negotiation, pricing alignment, and proactive follow-
  • upActively solicit new business through outbound prospecting, client outreach, and account developme
  • ntAchieve and exceed assigned revenue, room night, and conversion targe
  • tsIdentify opportunities to upsell guest rooms, meeting space, and ancillary servic

esAccount & Relationship Manageme

  • ntBuild and maintain strong relationships with corporate clients, third-party planners, and repeat group accoun
  • tsEnsure consistent communication throughout the sales cycle, from inquiry to contract executi
  • onMaintain accurate and up-to-date client records in CRM syste

msCollaboration & Internal Alignme

  • ntPartner closely with Revenue Management to ensure pricing, inventory control, and displacement strategies are align
  • edCoordinate with Group Rooms, Reservations, and Event Management teams for seamless group executi
  • onConduct detailed turnover of confirmed groups to operations teams, ensuring accuracy and completene

ssPipeline & Performance Manageme

  • ntMaintain a strong and organized sales pipeline, ensuring all opportunities are actively manag
  • edTrack lead activity, conversion metrics, and booking pace to support forecasting and reporti
  • ngParticipate in regular sales meetings, strategy sessions, and performance revie

wsMarket Awareness & Strate

  • gyMonitor market trends, competitor activity, and demand patterns within the assigned segme
  • ntAdjust selling strategies to optimize performance during need periods and shoulder dat
  • esContribute insights to support overall sales and revenue strate


gy
What You Will Br

ingQualificati

  • onsBachelor’s degree in Hospitality, Business, or related field prefer
  • red2–5 years of hotel sales or group sales experience, preferably in a luxury or resort environm
  • entProven track record of achieving revenue and conversion targ
  • etsStrong understanding of group sales processes, contracts, and negotiation strateg
  • iesExperience with CRM systems (e.g., Delphi, Salesforce) and hotel systems prefer
  • redExcellent communication, organizational, and time management ski
  • llsAbility to manage a high-volume workload with attention to detail and responsiven

essKey Competenc

  • iesResults-driven with strong revenue fo
  • cusHigh sense of urgency and responsiven
  • essStrong negotiation and closing ski
  • llsCollaborative and cross-functional mind
  • setDetail-oriented with strong organizational discipl
  • ineCustomer-focused with a commitment to service excelle

nceSuccess Metr

  • icsRevenue production (room nights and total group reven
  • ue)Lead response time and conversion r
  • atePipeline health and booking p
  • aceClient satisfaction and repeat busin
  • essAlignment with revenue strategy and need period product

ionWork Environm

  • entFast-paced, deadline-driven sales environm
  • entRequires coordination across multiple departme
  • ntsMay require occasional travel for client meetings, site visits, or industry eve


nts

Salary : $70,400 - $72,000

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