Audio Visual Manager

MARYLAND GENERAL ASSEMBLY

DEPARTMENT OF LEGISLATIVE SERVICES

RECRUITMENT NOTICE

Position: AV Manager

Information Office (ITO)

Office of Operations and Support Services (OOSS)

Salary: $125,000 - $145,000 based on experience and qualifications.

Application Deadline: May 29th, 2026

Team Member Benefits: Click Here to Learn More

Location: Annapolis, MD

Remote Availability: Hybrid during the interim months (May-December) must have availability to work in-person overtime hours to meet legislative schedules during Session (January-April).

Principal Duties:

• Serve as technical lead and oversee assigned AV staff, contractors, and vendors, responsible for coordination of daily operations and escalation or issues.
• Operate and monitor the audio and video systems in the MGA and DLS facilities, including the chambers, committee rooms, conference rooms, and public areas.
• Ensure the quality and reliability of the audio and video signals, including the sound, lighting, projection, recording, streaming, and broadcasting.
• Troubleshoot and resolve any technical issues or malfunctions that may arise during the sessions, hearings, meetings, or events.
• Maintain and update the inventory records and documentation of the audio/video equipment and software.
• Coordinate and communicate with the integrators and vendors to service, repair, update, or replace the audio and video equipment as required.
• Provide documentation, training and support to the ITO staff, MGA and DLS members, and visiting guests on the use and operation of the audio and video systems.

Qualifications:

• Demonstrated management or supervisor experience (3-5 years) leading technical teams and coordinating vendor managed AV operations, including planning, delegation, and escalation management required.
• Associate degree from an accredited college or university in broadcast engineering or communications technology or commensurate experience required.
• Excellent communication and customer service skills necessary to assist non-technical users with computer systems and applications.
• 2-5 years of experience working with AV networking and infrastructure preferred.
• 1-3 years of working in an enterprise Hybrid environment using Zoom and Teams required.
• Certificates earned in the use and understanding of various hardware/software applications preferred.
• CompTIA A and/or CompTIA Network certificate preferred but not required.
• Ability to lift equipment weighing 30 lbs. or more, climbing stairs and ladders, confined seating and operate hand tools for installation and repair of equipment.
• Available to work overtime as required to meet legislative deadlines.

Preferred:

Mediasite™ Monitor application, Mediasite™ encoders/recorders, AJA HELO encoders/recorders, Zoom conferencing software, BiAmp Tesira digital signal processors, Brahler and Sennheiser conferencing systems, Crestron DM Matrix switchers, transmitter, and receiver. DM-NVX (AVoIP) transmitters and receivers, controllers and touch panels, Crestron XiO Cloud end-point management software, assisted listening device setup, distribution, and support.

To Apply:

Email Resume and cover letter stating availability to start to jobs@mga.maryland.gov and include code 04-26.