What are the responsibilities and job description for the Volunteer Coordinator position at The Mary Campbell Center?
Position Scope
The Mary Campbell Center is first, last, and always, home to 68 residents. The Volunteer Coordinator is responsible to recruit and coordinate efforts to engage volunteers for programs and services throughout the facility. The Volunteer Coordinator cultivates volunteer opportunities, promotes strong working relationships between staff and volunteers, and ensures the best possible match between organizational needs and volunteer capabilities. The Volunteer Coordinator will work reliably, effectively, efficiently, and with respect for residents, staff, families, volunteers, professional consultants, and the physical environment of The Center, while adhering to the MCC Guiding Principles and Mission.
Minimum Requirements
The Volunteer Coordinator at the Mary Campbell Center must 1) be a good person of high character who consistently works with a positive attitude and demonstrates compassion and understanding for residents with varying degrees of disability, and 2) have a minimum of three years' experience as a Volunteer Coordinator, Certification in Volunteer Services preferred. The Volunteer Coordinator must have the ability to recruit, motivate, generate enthusiasm, and work closely with Department Supervisors to meet the volunteer needs of the Center. This position requires hands-on participation in group activities and special events. The Coordinator must hold a valid driver's license, be 21 years or older with at least three years driving experience with a clean driving record. In addition, he/she must demonstrate professional skills in communicating verbally and written, along with being proficient with computers and database management. Must maintain membership in the Delaware Association of Volunteer Administrators (DAVA).
Essential Functions
The Mary Campbell Center is first, last, and always, home to 68 residents. The Volunteer Coordinator is responsible to recruit and coordinate efforts to engage volunteers for programs and services throughout the facility. The Volunteer Coordinator cultivates volunteer opportunities, promotes strong working relationships between staff and volunteers, and ensures the best possible match between organizational needs and volunteer capabilities. The Volunteer Coordinator will work reliably, effectively, efficiently, and with respect for residents, staff, families, volunteers, professional consultants, and the physical environment of The Center, while adhering to the MCC Guiding Principles and Mission.
Minimum Requirements
The Volunteer Coordinator at the Mary Campbell Center must 1) be a good person of high character who consistently works with a positive attitude and demonstrates compassion and understanding for residents with varying degrees of disability, and 2) have a minimum of three years' experience as a Volunteer Coordinator, Certification in Volunteer Services preferred. The Volunteer Coordinator must have the ability to recruit, motivate, generate enthusiasm, and work closely with Department Supervisors to meet the volunteer needs of the Center. This position requires hands-on participation in group activities and special events. The Coordinator must hold a valid driver's license, be 21 years or older with at least three years driving experience with a clean driving record. In addition, he/she must demonstrate professional skills in communicating verbally and written, along with being proficient with computers and database management. Must maintain membership in the Delaware Association of Volunteer Administrators (DAVA).
Essential Functions
- Responsible in the selection, interviewing, recruitment, training and on-going retention and evaluation of student and adult volunteers including corporate groups. Provide orientation and ongoing training as needed to ensure volunteers understand resident needs, facility policies, confidentiality and safety procedures.
- Maintain volunteer schedules and coordinate coverage for events or programs.
- Provides mentoring, support and coordinates volunteers' schedules.
- Coordinates with Department Heads to determine volunteer needs.
- Provides input for student and college intern evaluations. Coordinates with Human Resource Department on behalf of the student interns to complete screening, background check requirements, and completes MCC orientation prior to beginning their internship.
- Attends volunteer recruitment fairs and recruits corporate groups
- Collaborates with the Program and Community Services Manager on matters of concern.
- Assures positive public relations with community volunteers and organizations by choosing appropriate written and verbal techniques in coordination with the Program and Community Services Manager.
- Acknowledges the Center's appreciation of volunteer services and coordinates appreciation events.
- Responsible for recruiting and utilizing volunteers for holiday activities and special events. (Golf Outing, Holiday celebrations etc.)
- Develop and update volunteer policies and procedures.
- Ensures participants understand active treatment principles.
- Ensures volunteers follow all regulatory requirements including confidentiality and professional boundaries.
- Evaluate volunteer programs and make recommended improvements.
- Monitor volunteer interactions to ensure resident rights, dignity and safety are maintained.
- Support fundraising or donor relations events when volunteers are involved.
- Completes all mandatory in-services and attends staff meetings as required.
- Performs other duties as assigned.