Events Manager

The Pfister Hotel is looking for an Event Manager who will contribute to our hotel’s legacy and superior events.  In this role, you are the liaison between the client and hotel operations. You will contribute to The Pfister Hotel’s legacy by building loyalty and developing sustainable relationships with our clients.

Built in 1893, The Pfister Hotel in Milwaukee has been a hotel icon for nearly 130 years. As one of the best hotels in Milwaukee and the Midwest, we continue to celebrate a grand tradition of gracious service and impeccable style.  The Pfister Hotel has received AAA Four Diamond hotel status for 46 consecutive years. The hotel is one of only 11 properties throughout North America to maintain the AAA Four Diamond designation since the inception of the Diamond Rating program in 1976.

What you will be doing:

·       Meet and greet clients, conduct property tours and promote facilities and services.  Answer customer inquiries.

·       Develop client menus, write contracts and letters, as well as organize other arrangements as they relate to social and corporate events.

·       Communicate with relevant departments to ensure proper servicing of accounts.

·       Attend various community, social and business events.

·       Intimately know our competitive set.

·       Ensure guest satisfaction by timely follow up correspondence.

·       Responsible for a monetary goal to be mutually agreed upon by the manager and the Director of Events.

What we are looking for:

·       Strong multiple – project management skills.

·       Ability to analyze client needs and negotiate pricing.

·       Ability to work under time pressures and extensive hours.

·       Previous hotel experience required, operational food and beverage experience preferred

Benefits:

·       A free, well-balanced meal every shift

·       Room discounts at Marcus Hotels & Resorts and Historic Hotels of America properties

·       Discounts at Marcus Hotels & Resorts restaurants, golfing, skiing and spa

·       Discounted parking

·       Paid time off

·       Medical, dental and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer and 401k with employer match

The Pfister Hotel is an equal opportunity employer.