What are the responsibilities and job description for the Waiter / Waitress position at The Mandarin?
MUST BE 21 YEARS OF AGE OR OLDER
This is a Tip based pay
Overview
Join our vibrant hospitality team as a Waiter / Waitress and become the heart of an exceptional dining experience! In this energetic role, you will serve guests with enthusiasm, provide outstanding customer service, and create memorable moments through your attentiveness and professionalism. Your passion for food, beverages, and guest relations will shine as you deliver seamless service in a dynamic environment. This paid position offers an exciting opportunity to develop your skills in the food industry while working alongside a dedicated team committed to excellence.
Duties
- Greet guests warmly and assist them with menu selections, offering recommendations on food and beverage options including wines, spirits, and cocktails.
- Take accurate orders using our Micros POS, ensuring all special requests and dietary needs are noted.
- Serve food and drinks efficiently while maintaining high standards of presentation and cleanliness, including proper food handling and sanitation practices.
- Process sales transactions accurately, including cash handling, credit card processing, and upselling to enhance guest experience and increase sales.
- Manage beverage service by preparing and serving beer, wine, and soft drinks.
- Maintain guest relations by providing attentive service, addressing concerns promptly, and ensuring overall satisfaction throughout their visit.
- Assist with bussing tables, cleaning work areas, and supporting kitchen staff when needed to ensure smooth restaurant operations.
Skills (required)
- Excellent customer service skills with a friendly attitude and the ability to build rapport quickly.
- Ability to multitask effectively with strong time management skills in a fast-paced setting.
- Basic math skills for handling cash transactions accurately and managing sales efficiently.
- Experience with food safety protocols, sanitation standards, and proper food handling procedures.
We’re committed to supporting your growth in the hospitality industry by providing a positive work environment that values your contributions every step of the way.
Pay: $3.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid training
Work Location: In person
Salary : $3