What are the responsibilities and job description for the Apartment Turnover Manager position at The Management Group, Inc?
Title: Resident Transition Manager
Location: Kennewick, WA
Pay Range: $22–23/hour
This is not your typical property management role. As the Resident Transition Manager, you are the final checkpoint between a standard move and a great experience. You’ll lead inspections, oversee move-ins and move-outs, and ensure every unit meets a high standard before a resident walks through the door. If you’ve worked as a Maintenance Tech, Assistant Property Manager, or Leasing Agent and know your way around inspections, documentation, and resident interaction, this is a strong next step.
What You’ll Do
Oversee all move-in and move-out activity across the property
Conduct detailed unit inspections using 360 cameras and inspection software (Zinspector)
Identify damages, cleanliness issues, and turnover needs
Review and approve inspection reports, photos, and documentation for accuracy
Ensure all units meet quality standards before move-in
Coordinate move-in and move-out schedules and logistics
Walk residents through their unit and community features at move-in
Evaluate damage vs. normal wear and tear and finalize security deposit dispositions
Ensure documentation, charges, and decisions are accurate and compliant
Guide and support team members completing inspections and documentation
Coordinate with maintenance, housekeeping, and management on turnover timelines
Serve as the main point of contact for residents during transitions and set clear expectations
What We’re Looking For
2 years in property management, maintenance, inspections, or similar
Strong eye for detail and ability to assess unit condition accurately
Comfortable using technology, inspection software, and photo documentation tools
Experience with move-outs, turnovers, or deposit charges is a plus
Professional, resident-focused communication style
Organized, accountable, and able to manage multiple units at once
Ideal Backgrounds
This role is a strong fit if you’ve been a:
Maintenance Technician who enjoys inspections and documentation
Assistant Property Manager familiar with move-outs and deposits
Leasing Agent who wants to move into a more operational, hands-on role
Salary : $22 - $23