What are the responsibilities and job description for the Ice Cream IT Manager North America position at The Magnum Ice Cream Company?
Scope: North America
Location: Englewood Cliffs, NJ
Terms & Conditions: Full time - Hybrid, International sponsorship nor local or international relocation not supported
The Magnum Ice Cream Company (formerly a division of Unilever) is now a standalone, independent, EUR 7.9 billion publicly listed company. We’re on a mission to create the ultimate snacking company. A place where growth, innovation, founder and ownership mentality, and performance are cultivated and rewarded. And where we craft extraordinary ice cream experiences - transforming ordinary moments into lasting memories. Because we know, life tastes better with ice cream.
We dream big but keep things simple to act fast. If you want to grow with us, make an impact, and shape the future of Ice Cream, this is the place for you!
Job Purpose
As the IT Regional Manager for Ice Cream North America (US, Canada, B&J), you will play a leadership role overseeing the digital and technology agenda across the region. This position ensures that the regional technology ecosystem enables business growth, operational resilience, and innovation aligned with global IT and Ice Cream strategies.
You will act as a bridge between business and technology, providing IT leadership, governance, and oversight to ensure that digital capabilities, systems, and processes across markets evolve in line with long-term business objectives. The role requires strong collaboration with global, regional, and cross-functional stakeholders to drive consistency, capability development, and technological excellence.
Responsibilities
Bonus: This position is bonus eligible.
Benefits: Magnum employees are eligible to participate in our benefits plan. Should the employee choose to participate, they can choose from a range of benefits to include, but is not limited to, health insurance (including prescription drug, dental, and vision coverage), retirement savings benefits, life insurance and disability benefits, parental leave, sick leave, paid vacation and holidays, as well as access to numerous voluntary benefits. Any coverages for health insurance and retirement benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
We take pleasure seriously. Join the Ice Cream team now! #TMICC
#TMICC
About The Magnum Ice Cream Company
With 19.000 expert ice cream colleagues and iconic brands like Wall’s, Cornetto and Ben & Jerry’s, loved in 76 countries, we are the world’s largest Ice Cream company leading the industry We have been taking pleasure seriously for more than 100 years, serving happiness with every lick or scoop of ice cream for generations.
About
The Magnum Ice Cream Company (formerly part of Unilever) is all about growth. Growing our business. Growing our customers’ businesses. Growing our people’s careers. Growth begins with empowerment. So we free our people to be innovative, responsible entrepreneurs, driven and equipped to give our consumers more amazing products and unforgettable moments – and having fun doing it. Here’s what defines success in our organization :
Please apply online and do not forget to upload your CV. Your application will be reviewed against the requirements, and we will be in touch shortly after the closing date, with an update on the status of your application.
The Magnum Ice Cream Company is an organization committed to diversity and inclusion to drive our business results and create a better future every day for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, protected veteran status, or any other characteristic protected by local, state, or federal law and will not be discriminated against on the basis of disability.
For more information about your Federal rights, please see Know Your Rights: Workplace Discrimination is Illegal and Pay Transparency Non discrimination Provision.
Employment is subject to verification of pre-screening tests, which may include drug screening, background check, credit check and DMV check.
If you are an individual with a disability in need of assistance at any time during our recruitment process, please contact your recruiter. Please note: This email is reserved for individuals with disabilities in need of assistance and is not a means of inquiry about positions or application statuses. The Protected Veterans or Individuals with Disabilities AAP narratives are available for inspection by any employee or applicant for employment Monday through Friday during normal business hours at establishment.
Location: Englewood Cliffs, NJ
Terms & Conditions: Full time - Hybrid, International sponsorship nor local or international relocation not supported
The Magnum Ice Cream Company (formerly a division of Unilever) is now a standalone, independent, EUR 7.9 billion publicly listed company. We’re on a mission to create the ultimate snacking company. A place where growth, innovation, founder and ownership mentality, and performance are cultivated and rewarded. And where we craft extraordinary ice cream experiences - transforming ordinary moments into lasting memories. Because we know, life tastes better with ice cream.
We dream big but keep things simple to act fast. If you want to grow with us, make an impact, and shape the future of Ice Cream, this is the place for you!
Job Purpose
As the IT Regional Manager for Ice Cream North America (US, Canada, B&J), you will play a leadership role overseeing the digital and technology agenda across the region. This position ensures that the regional technology ecosystem enables business growth, operational resilience, and innovation aligned with global IT and Ice Cream strategies.
You will act as a bridge between business and technology, providing IT leadership, governance, and oversight to ensure that digital capabilities, systems, and processes across markets evolve in line with long-term business objectives. The role requires strong collaboration with global, regional, and cross-functional stakeholders to drive consistency, capability development, and technological excellence.
Responsibilities
- Project Management
- Manage the regional portfolio of initiatives, ensuring value delivery, prioritization, and alignment with business outcomes.
- Manage new IT demands and Lead IT projects from concept to completion, including system rollouts, migrations, and process improvements.
- Ensuring effective execution of the IT operating model, Cyber security compliance and governance.
- Lead business deployment of BU specific or BU tailored products, working closely with products to ensure outcome delivery
- Monitor key performance indicators, budgets, and service levels
- Manage relationships with technology vendors, service providers, and contractors.
- Negotiate contracts, service-level agreements (SLAs), and licensing requirements.
- Act as a key liaison between Global/Local technical teams and business stakeholders.
- Provide clear, executive-level communication and reporting to senior leadership, translating technical insights into strategic business value.
- Act as the technology business partner for pilot and incubator programs, collaborating closely with Cross functional teams to understand business needs and translate them into technical requirements
- Work closely with Global/Local Digital Commerce (Dcomm) teams and ensure tech stack is in alignment with the Global strategy and roadmap
- Act as an IT business partner to proactively identify, evaluate, and onboard new vendors and technology partners that can support business growth and innovation
- Serve as the technical liaison with vendors and partners to review system features, capabilities, and integration feasibility
- Serve as a capability and skill gap bridge by performing data analysis, generating insights, and supporting data driven decision-making for pilot and incubation programs.
- Lead the identification and evaluation of emerging AI capabilities, tools, and use cases relevant to the region. Conduct continuous industry benchmarking and provide forward-looking recommendations to advance regional AI maturity and competitiveness
- Oversee and prioritize all Data & Analytics (D&A) requirements for the region, ensuring alignment with business priorities. Partner closely with Global D&A and AI teams to translate local business needs into scalable global solutions
- Ensure effective delivery of actionable insights that drive measurable business outcomes. Establish clear success metrics, monitor performance, and support stakeholders in converting insights into tangible
- Lead, mentor, and develop IT staff, fostering a high-performance team culture.
- Assign tasks, conduct performance evaluations, and establish development plans.
- Coordinate cross-functional collaboration with other departments.
- Demonstrate ability to lead multi-country teams and influence cross-functional stakeholders
- Demonstrate resilience, continuous learning, and adaptability to change
- Bachelor’s degree in information technology, Computer Science, or a related field
- 10 years of experience in IT operations, systems administration, or similar technical roles
- 2–3 years of experience leading IT teams or managing technical projects
- 10 years of experience with BI visualization tools (Power BI preferred)
- Strong knowledge of ERP systems (SAP preferred), cloud services, cybersecurity, and enterprise platforms
- Expertise in digital platforms, data ecosystems, and customer engagement technologies (Marketing & Sales)
- Experience with ITIL or other IT service management frameworks
- Strong communication skills with the ability to engage senior stakeholders
- Consumer Packaged Goods (CPG) industry experience preferred.
Bonus: This position is bonus eligible.
Benefits: Magnum employees are eligible to participate in our benefits plan. Should the employee choose to participate, they can choose from a range of benefits to include, but is not limited to, health insurance (including prescription drug, dental, and vision coverage), retirement savings benefits, life insurance and disability benefits, parental leave, sick leave, paid vacation and holidays, as well as access to numerous voluntary benefits. Any coverages for health insurance and retirement benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
We take pleasure seriously. Join the Ice Cream team now! #TMICC
#TMICC
About The Magnum Ice Cream Company
With 19.000 expert ice cream colleagues and iconic brands like Wall’s, Cornetto and Ben & Jerry’s, loved in 76 countries, we are the world’s largest Ice Cream company leading the industry We have been taking pleasure seriously for more than 100 years, serving happiness with every lick or scoop of ice cream for generations.
About
The Magnum Ice Cream Company (formerly part of Unilever) is all about growth. Growing our business. Growing our customers’ businesses. Growing our people’s careers. Growth begins with empowerment. So we free our people to be innovative, responsible entrepreneurs, driven and equipped to give our consumers more amazing products and unforgettable moments – and having fun doing it. Here’s what defines success in our organization :
- We are all about growth
- We operate with speed and simplicity
- We win together with fun
- We boldly innovate to disrupt our industry
- We care and challenge
- We are experts in the Ice Cream Category
Please apply online and do not forget to upload your CV. Your application will be reviewed against the requirements, and we will be in touch shortly after the closing date, with an update on the status of your application.
The Magnum Ice Cream Company is an organization committed to diversity and inclusion to drive our business results and create a better future every day for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, protected veteran status, or any other characteristic protected by local, state, or federal law and will not be discriminated against on the basis of disability.
For more information about your Federal rights, please see Know Your Rights: Workplace Discrimination is Illegal and Pay Transparency Non discrimination Provision.
Employment is subject to verification of pre-screening tests, which may include drug screening, background check, credit check and DMV check.
If you are an individual with a disability in need of assistance at any time during our recruitment process, please contact your recruiter. Please note: This email is reserved for individuals with disabilities in need of assistance and is not a means of inquiry about positions or application statuses. The Protected Veterans or Individuals with Disabilities AAP narratives are available for inspection by any employee or applicant for employment Monday through Friday during normal business hours at establishment.
Salary : $103,000 - $154,400