What are the responsibilities and job description for the Outdoor Kids Train - Customer Service Representative (October - December) position at The Magic Train?
We are looking for a responsible and enthusiastic driver to operate our trackless train for kids. The train is operated at Woodbury Commons. The driver will be responsible for ensuring the safe and enjoyable operation of the train and providing a fun and memorable experience for our young passengers.
Additionally, the driver will also be responsible collecting payments, issuing tickets and helping the kids on and off the train. This is a seasonal position that runs from October - December
Availability:
- Must be available for full day weekends (Saturday, Sunday)
- Available to work Black Friday
Responsibilities:
- Operate and drive the trackless train ride, following predetermined routes
- Greet passengers with a smile and collect tickets or fares
- Follow management’s creating an experience guidelines for the passengers
- Provide excellent customer service to ensure a positive experience for the passengers
- Operate the trackless train safely and efficiently
- Ensure the safety of passengers and obey traffic laws
- Maintain cleanliness and orderliness of the train
- Report any issues or maintenance needs to the supervisor
- Follow all company & mall policies and procedures
Requirements:
- Must be at least 18 years old and have a Class D license or above
- Comfortable with working outdoors
- Previous experience with kids is a plus
- Excellent communication and customer service skills
- Friendly and outgoing personality
- Be comfortable taking pictures with children
- Physical ability to climb aboard the train and assist passengers as needed and ability to lift up to 20lbs
- Ability to work in a fast-paced environment and handle stressful situations calmly
- Experience in customer service or hospitality is preferred
This is a seasonal contract position with a competitive hourly wage. If you love working with kids and enjoy driving, we encourage you to apply for this exciting opportunity. Please upload your cover letter and resume apply through Indeed.
We will contact the applicants that best fit these requirements for an interview.
Job Type: Part-time
Pay: From $20.00 per hour
Experience:
- working with kids (formal or informal): 1 year (Preferred)
License/Certification:
- Class D driver's license (Required)
Ability to Relocate:
- Central Valley, NY 10917: Relocate before starting work (Required)
Work Location: In person
Salary : $20