What are the responsibilities and job description for the Dining Room Manager position at The Lutheran Village at Miller's Grant?
Join Lutheran Village at Miller’s Grant, located in Ellicott City, Maryland!
A mission-driven senior living community where exceptional hospitality and compassionate service come together. We’re seeking an experienced Dining Room Manager to lead daily dining operations, oversee a large service team, and deliver an outstanding dining experience for approximately 400 residents and their guests.
Schedule: Full-Time | Monday-Friday, 11:00 AM-7:00 PM (occasional weekends as needed)
Minimum Qualifications to Be Considered
To be considered for this role, candidates should have:
- 2 years of leadership experience managing large hospitality or dining teams (50 employees preferred)
- Experience leading formal dining or fine dining service operations
- Hands-on experience planning and executing catered events or banquet functions
- Strong experience hiring, coaching, scheduling, and developing service staff
- Knowledge of food safety, HACCP, and ServSafe standards
What You’ll Do
As Dining Room Manager, you’ll oversee multiple dining venues while leading a team of approximately 50-60 dining associates, servers, and bartenders, directly supervising 15-20 team members during each shift.
Responsibilities include:
- Lead daily dining room operations while maintaining exceptional resident satisfaction
- Recruit, hire, train, coach, and develop dining room staff
- Create staff schedules and ensure proper shift coverage
- Maintain high standards for service, presentation, professionalism, and hospitality
- Conduct performance evaluations and manage employee performance
- Coordinate catered events from planning through execution
- Meet with clients to plan menus, timelines, staffing, and event logistics
- Partner with the Executive Chef on resident events and catering menus
- Lead weekly catering meetings with interdisciplinary teams
- Ensure compliance with HACCP, ServSafe, food safety, and sanitation standards
- Monitor documentation including temperature logs and food safety records
- Address resident and guest concerns promptly and professionally
- Support other dining and culinary operations as needed
Why This Role?
You’ll have the opportunity to lead one of the largest hospitality teams within our community, helping create an exceptional dining experience that residents look forward to every day. If you’re passionate about leadership, hospitality, and delivering outstanding service, we’d love to hear from you.
Benefits
We offer a comprehensive benefits package including:
- Competitive pay
- Medical, dental, and vision insurance
- Company-paid life insurance
- Short- and long-term disability coverage
- Generous 403(b) retirement contributions
- Paid Time Off
- Professional development opportunities
- Tuition and scholarship assistance
- Supportive, mission-driven culture
What You'll Need as a Dining Room Manager:
Required
- High school diploma or equivalent
- 2 years of management experience in fine dining, hospitality, country club, hotel, banquet, or senior living dining operations
- Experience managing large service teams
- Catering or event management experience
- Strong leadership, coaching, and employee development skills
- Knowledge of food safety regulations and sanitation standards
- ServSafe Certification (or ability to obtain within 90 days)
Preferred
- Degree or certification in Hospitality Management or related field
- Experience in senior living or healthcare dining services
Equal Opportunity Employer Statement
At Lutheran Social Ministries of Maryland (LSMMD), we are committed to fostering a diverse and inclusive workplace where every individual is respected, supported, and valued. We believe our organization's strength comes from the unique perspectives each team member brings.
At Lutheran Social Ministries of Maryland (LSMMD), we are committed to fostering a diverse and inclusive workplace where every individual is respected, supported, and valued. We believe our organization's strength comes from the unique perspectives each team member brings.
LSMMD provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, genetic information, marital status, military or veteran status, citizenship status, or any other characteristic protected by applicable law.
Our hiring practices reflect our core values of respect, compassionate service, trust, integrity, community, and innovation. We are proud to be an Equal Opportunity Employer and actively promote a culture of inclusion and equity in all aspects of our organization.
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