What are the responsibilities and job description for the House Attendant / Houseperson position at The Lodge at Blue Sky?
POSITION SUMMARY: Provide exceptional service to guests by carefully, discreetly, and seamlessly ensuring that individual guest and Blue Sky expectations are met as regard in-room supplies, orderliness, deliveries, special service requests, and personal/property care.
ESSENTIAL JOB FUNCTIONS:
- Communicate courteously and professionally with guests to assess needs, and operate discreetly to fulfill all supply needs.
- Review the assignment sheet and update completed assignments. Check with supervisor for additional assignments throughout the shift.
- Load/unload linens and supplies in/out of cart following departmental procedures.
- Transport linens and supplies from the vehicle to designated areas.
- Organize and stock all incoming linens in designated areas/shelves.
- Monitor and maintain designated supply levels.
- Maintain and monitor the cleanliness of work areas.
- Assist housekeeping staff as assigned.
- Schedule cleaning projects, programs
- Read assignments carefully
- Ask questions to clarify any doubts
- Assist in making up Cribs / Rollaway as requested.
- Perform other duties as directed, developed or assigned.
Standard Specifications: Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves, other employees or guests.
ESSENTIAL QUALIFICATIONS:
- A genuine affinity for interacting meaningfully and positively with guests.
- (Required) To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty listed above as essential job functions proficiently.
- Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision.
- Professional, polished service, etiquette, and protocol skills and knowledge.
ESSENTIAL SKILLS:
- Ability to provide clear and legible written communication.
- Ability to compute basic mathematical calculations.
- Ability to input and access data in a computer.
- Ability to be a clear thinker and remain calm under pressure.
- Ability to maintain the confidentiality of guest information and designated hotel data.
- Ability to work cohesively with other departments and individuals as part of a team.
- Ability to prioritize and follow up on work assignments.
- (Desireable) Ability to drive a golf cart.
Working Conditions: Most tasks are performed indoors. Temperature is usually moderate. Noise level is usually moderate.
Physical Demands: Frequent or occasional need to perform the following physical activities:
- Reaching, bending, pushing, pulling, twisting, lifting, and climbing. Have frequent need to perform standing and walking activities related to inspecting the property.
- Constant need to perform the following physical activities: grasping, turning, finger dexterity.
- Occasional need to stand for long periods of time.
- Lifting/carrying up to 10 lbs. frequently and 25 lbs. occasionally.
- Vision: The constant requirements: constant need to view small print. Frequent need to see small details and things clearly beyond arms’ reach.
- Hearing requirements: the constant need to speak on the telephone and/or two-way radio,
- Respond to the general public and converse with staff. Ability to hear fire alarms and emergency the equipment.
OUR PROPERTY
Only 35 minutes from Salt Lake City Airport, The Lodge at Blue Sky, Auberge Collection is a luxurious contemporary mountain retreat located in Park City, Utah’s Wasatch Mountain Range. Set on 4,000 private acres surrounded by dramatic soaring peaks, high alpine fields, lush hillsides and a spring-fed creek, the 46-room resort invites guests to reconnect with the natural environment in understated elegance, with organic architecture that showcases the majesty of the land. Amenities include a collection of immersive outdoor adventures, including hiking, fly fishing, clay shooting, horseback riding and heli-skiing. The Lodge’s restaurant, YUTA, helmed by Executive Chef Guillermo Tellez, serves cuisine created with ingredients sourced from an onsite organic farm. Deeply restorative treatments at The Edge complement Blue Sky’s active outdoor adventures. Experiential opportunities exclusive to Blue Sky include learning about the artisanal whiskey-making at the on-site High West Whiskey distillery, hands-on horsemanship at the 30,000-square-foot indoor equestrian center and up-close animal encounters at Saving Gracie horse rescue sanctuary.
For more information: auberge.com/bluesky
Follow The Lodge at Blue Sky on Facebook and Instagram @BlueSkyAuberge
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About Auberge Collection
Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations.
For more information: auberge.com
Connect with Auberge Collection on Instagram, TikTok, Facebook, and LinkedIn @Auberge and #AlwaysAuberge
Blue Sky is an Equal Opportunity Employer, M/F/D/V. The Lodge at Blue Sky provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, The Lodge at Blue Sky complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.