Software Quality Assurance Analyst

The Lead Group, a rapidly growing online lead generation company with offices in Kansas City & Atlanta, is expanding its IT operations. We are seeking a highly skilled and motivated Software QA Analyst to join our in-house development team. Reporting to the QA Manager, this person will help ensure the delivery of high-quality, customer-centric web applications and support all testing efforts related to Production & Staging software releases. The ideal candidate will bring a strong testing background, excellent analytical skills, and a collaborative mindset focused on maintaining quality across our platforms.

Responsibilities

Test Planning & Execution

• Analyze user stories and use cases to develop, document, and maintain test cases and related testing artifacts.
• Execute all levels of testing, including System, Integration, and Regression.
• Detect, track, and clearly document software defects and inconsistencies.
• Assist in troubleshooting issues across environments.

Automation & Tools

• Design and develop automation scripts when needed.
• Utilize tools such as Selenium (or similar frameworks), Postman, and SQL-based validation.

Cross-Team Collaboration

• Work closely with developers, product owners, and other team members throughout the sprint cycle.
• Provide clear communication and documentation to support releases and ongoing development.

Quality Ownership

• Maintain strong attention to detail and analytical rigor in all testing activities.
• Support ongoing improvements to QA processes and overall product quality.

Milestones

90 Days

• Gain a strong understanding of TLG’s product ecosystem, QA processes, and release workflows.
• Become comfortable executing manual test cases and documenting defects.
• Begin contributing to smaller testing initiatives with minimal oversight.

6 Months

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• Assist in building or expanding automation coverage.
• Build a strong understanding of the Display product and document all its test cases.
• Support release cycles independently across multiple environments.

1 Year

• Demonstrate proficiency across TLG platforms and take full ownership of test planning for assigned features.
• Provide input into QA strategy and process enhancements across products.
• Independently manage test efforts for projects of any size with multiple stakeholders.
• Serve as a key QA resource for cross-functional initiatives.

Requirements

• BS/BA degree and/or minimum 2 years of software quality assurance experience.
• Proven experience creating and executing test cases.
• Expertise testing web applications and services.
• Familiarity with Selenium or other automation tools (preferred).
• Ability to document and troubleshoot errors effectively.
• Working knowledge of MSSQL and the ability to write and interpret basic SQL queries.
• Experience with Postman and API testing (preferred).
• Familiarity with Jira and Confluence.
• Excellent communication skills, strong attention to detail, and ability to manage multiple tasks.
• Analytical mindset with strong problem-solving aptitude.
• Experience in an Agile development environment.

Benefits

• Competitive salary
• Medical, Dental, and Vision insurance for employees
• 401(k) plan with generous employer contribution
• Paid time off
• Choice of Mac or PC
• Casual working environment (flip flops and baseball caps are ok!)
• Hybrid work schedule (Mon–Wed in office, Thu–Fri work from home)
• Off-site events (Happy Hours, Annual Retreat, Charity Events)