What are the responsibilities and job description for the (Bilingual English/Spanish) Case Manager position at THE LAW OFFICES OF KANNER AND PINTALUGA PA?
Founded in 2003, Kanner & Pintaluga is a NLJ500 and Mid-Market Pro 50 law firm that has recovered over $1 billion for property damage and personal injury clients nationwide. With nearly 100 lawyers and more than 30 offices throughout the Central and Southeastern United States, our primary goal is to achieve the most favorable outcome for our clients, who have the absolute right to receive the maximum compensation for their damages.
POSITION SUMMARY:
The Case Manager works directly with our Personal Injury department and other departments within the Firm. Must be highly organized, possess strong critical thinking skills, excellent attention to detail, strong risk management/problem-solving skills, and solid communication skills. Duties include frequent client contact, medical records review and analysis, assisting clients with medical providers, preparing files to submit a properly documented demand, and providing superior client service.
ESSENTIAL JOB FUNCTIONS:
- Efficiently perform the case management procedures.
- Working with other case managers and Attorneys to resolve personal injury claims.
- Communicate with clients as needed regarding Doctor’s appointments and work with clients to provide required documents on files.
- Communicate with Insurance companies as needed and work with the adjuster to provide required documents on files.
- Perform other related duties as assigned.
EXPERIENCE/REQUIREMENTS:
- Full-time, 8:00 am to 5:00 pm, M-F.
- High school/GED diploma required.
- Bilingual, fluent in English/Spanish.
- Strong customer service skills.
- Legal experience, including experience with clients, preferred.
- Proficient with Microsoft Office programs (Word, Excel, and Outlook).
- Ability to manage a heavy workload in a fast-paced environment.
- Ability to communicate with clients and co-workers effectively and efficiently.
- Possess excellent organizational skills and the ability to multitask and prioritize workload.
FIRM BENEFITS
The Firm offers a competitive benefits package for our full-time employees and their families. Here is a summary of our benefits (the list is not all-inclusive):
- Competitive Wage
- Paid Time Off, Holiday, Bereavement, and Sick Time
- 401K Retirement Savings Plan with Firm match
- Group Medical/Dental/Vision Plans
- Employer-Covered Supplemental Benefits
- Voluntary Supplemental Benefits
- Annual Performance Reviews
Equal Opportunity Statement
Kanner & Pintaluga is an Equal Opportunity Employer. Kanner & Pintaluga retains the right to change, assign, or reassign duties and responsibilities to this position at any time — in its sole discretion. Employment is at will.
E-Verify
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.