What are the responsibilities and job description for the Debt Resolution Specialist position at The Law Firm of Higbee & Associates?
National law firm seeks a qualified Negotiations Assistant with a great work ethic to join its team. This position is in our Texas office, in our Consumer advocacy division.
ABOUT THE LAW FIRM
We are a rapidly growing law firm with 200 employees and in our 19th year. The law firm's goal is to not only have you play an important role in its success, but to also provide you with opportunities to develop your professional skills and be a part of a team of employees who have fun while working to solve problems for our clients. Please note that the office is a smoke free office on a smoke free campus. If you smoke or vape, this might present significant challenges.
Learn about our company culture by clicking the link below:
https://www.youtube.com/watch?v=VAXsP__yzf0
General Job Description: The Negotiations Assistant works with the attorneys and the litigation team to help our clients resolve their debts by assisting with negotiations on litigation accounts. Serves as liaison between the law firm, client vendors, attorneys, creditors, and opposing counsels.
Role in Mission: The primary person responsible for assisting the attorneys and working with the clients to help settle their debts.
Key Specific Duties:
- Communicate with opposing parties to negotiate settlement terms and amounts for accounts.
- Communicate offers with clients, vendors, opposing parties.
- Communicate with clients and vendors to determine client's budget to settle an account.
- Keep case management system up to date with notes and progress.
- Coordinate with paralegals and attorneys while working on settling a case.
- Correspond with client vendors to ensure creditor payments are sent in a timely manner.
- Follow up with clients and vendors for payment of filing fees and legal costs.
How Success is Measured:
- Ability to deliver outstanding customer support and vendor support
- Ability to prioritize cases within workflow based on urgency or need
- Ability to communicate effectively with opposing parties.
- Ability to stay on top of tasks and cases to ensure efficient settlement
- Ability to efficiently manage a high volume of cases
- Ability to be extremely organized
- Ability to have great time management
- Ability to be flexible when emergencies arise
- Ability to spot inefficiencies and to formulate and implement positive innovations that improve procedures
- Ability to work well with others and bring and maintain a positive attitude
Desired Skills:
- Attention to detail
- Extremely well organized
- Excellent time management
- Excellent ability to multi-task and to follow-up
- Able to take criticism well
- Interest/experience in the legal field
- Debt settlement industry experience a plus
- Experience with Microsoft Suite / Spreadsheets
- Billing experience a plus
IMPORTANT LEGAL MUMBO-JUMBO
We are an equal opportunity employer, meaning that we do not discriminate in favor of or against anyone based on age, race, religion, gender, ethnicity or any other legally protected class. Job description, duties and hours are subject to change. This is an at-will position.
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Vision insurance
Application Question(s):
- What is your desired pay?
- Do you have any experience in sales, collections, or negotiations? If yes, please explain your experience and what you enjoy about these types of positions.
Work Location: In person
Salary : $18 - $20